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We’re looking for a Senior Account Manager who owns the full client arc: selling new work, scoping it clearly, onboarding it smoothly, and growing the relationship over time. You’ll close inbound deals alongside our founders Dan and David, then stay on as the client’s primary point of contact through delivery and beyond.
Job Responsibility:
Closed revenue and retention
Delivery standards
Client satisfaction
Account growth
Scope clarity
Finance communication
Requirements:
Qualify inbound opportunities and develop SOWs covering pricing, scope, and timeline
Sell and close deals with executive support from our founders
Run clean, focused proposal processes with the delivery team
Lead internal kickoffs, share context and goals, and run client kickoff calls
Serve as the client’s primary contact from onboarding through ongoing work
Manage expectations, navigate budget conversations, and resolve issues before they escalate
Identify and close upsell and renewal opportunities that genuinely grow account value
Protect the delivery team from scope creep while spotting real expansion opportunities
Keep the CRM clean and revenue forecasts accurate so delivery always knows what’s coming
Align with Project Management on timelines, budgets, and project status
Communicate SOW and payment schedules to Finance for accurate billing
Review and present QBR decks to clients each quarter
What we offer:
Unlimited Time Off & Sick Days
Flexible hours
Fully remote (with the possibility to work from anywhere)
Global pods (meet creatives from all around the world)