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Senior Account Manager role at Sopra Steria focused on financial services, responsible for client retention, relationship building, and delivering tailored IT solutions while driving digital transformation for clients.
Job Responsibility:
Ensuring client retention by fostering and strengthening relationships
Understanding client individual needs and providing tailored IT solutions
Coordinating with internal teams to deliver excellent service
Staying informed of industry trends and managing timelines
Answering client issues using confident communication and technical knowledge
Identifying opportunities for upselling and cross-selling
Building long term partnerships for digital transformation and business success
Requirements:
Proven ability to drive revenue growth in financial sector
Problem-Solving Skills: Innovative and strategic thinker
Commercial Expertise: Demonstrated success in business development and pitching
Communication Skills: Excellent verbal and written communication
Attention to Detail: High level of accuracy and detail-oriented
Relationship Building: Strong networking skills and an existing network
Education: Bachelor's or Master's degree
Experience: minimum 5 years
Languages: Proficiency in English + French is required