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As a Senior Account Manager in our new FMCG Strategic Partnerships team you will be responsible for managing the day to day relationship & leading the joint business plan with Deliveroo’s largest advertisers in the Beverages and Beer, Wine and Spirits categories. You will use your knowledge and expertise of the Deliveroo platform to grow this partner's sales and improve the efficiency of their advertising investment. Collaborating with various functions across Deliveroo, you will proactively provide partners with category insights, and thought leadership as a specialist in on-demand delivery.
Job Responsibility:
Directly own the day-day relationship for a select group of our highest priority strategic accounts (~2-3) within Beverages and BWS
Lead on the negotiation and longer term account planning/Joint Business Planning processes, with support from your Client Partner
Drive partner growth & deliver incremental advertising revenue by owning your portfolio’s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities. You will work with both internal and external stakeholders to drive change and devise solutions to ensure issues are addressed and your accounts continue to grow
Identify opportunities to deepen and grow the relationship with your partners by involving and working cross functionally with other parts of the Deliveroo business
Work with restaurant & grocery marketing counterparts to design, deliver and evaluate campaigns that drive value for our advertising partners and vendors
Deliver Deliveroo’s annual (financial) advertising objectives for your partner portfolio by tracking plan implementation, controlling expenditure, taking ownership of a tactical approach to exclusivity and identifying “in-flight” interventions to course-correct where under-performing
Requirements:
4-5 years’ experience in an account management, strategy & insights, or strategic partnerships role
Experience working within (or with) the FMCG/Retail Media industry is preferable
Confident working with and analysing data to create compelling insight that is clear and actionable
Experienced negotiator within the ability to drive mutual value for both partners and Deliveroo
Partner obsessed, with effective relationship building, organisation and communication skills whether face to face, or through video, phone or email
Able to create ideas and strategies to drive growth of our joint business with our partners, with a willingness to trial at pace
Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo
Project/Programme management experience is preferable
Experience in working in a dynamic high-growth company is preferable