Senior Account Manager

Senior Account Managers don't just manage accounts—they own the success of our most complex, high-value TPA client relationships while setting the operational standard for the entire account management team. As our Senior Account Manager, you'll oversee a portfolio of sophisticated self-funded clients, proactively identifying service issues before they escalate and partnering strategically with Strategic Account Executives to drive retention and growth. You'll mentor junior Account Managers, lead client meetings with confidence, and serve as the internal client advocate who ensures Personify Health delivers on every commitment. Your expertise in complex plan designs, regulatory requirements, and TPA operations directly influences client satisfaction and shapes how the next generation of account managers approach their work.