Senior Account Manager

• Manage day-to-day relationships with clients to ensure we exceed their expectations and analyze advertising campaign metrics to achieve their performance goals (ROAS- Return on Ad Spend, ROI- Return on Investment, Revenue, CPA etc.)
• Develop and execute strategic account plans, including identifying growth, upsell, and cross-sell opportunities
• Act as trusted advisor and retargeting expert by understand client’s business model, goals, marketing mix, focus areas, pain points, and the driving force behind their requests and identify and propose improvement and growth opportunities
• Deliver client business reviews, communicate campaign optimisations and escalate any internal issues and concerns raised by clients
• Collaborate with internal and external stakeholders to achieve success for your clients and promote their activity growth
• Partner closely with the Sales and Ad Operations teams to ensure that the onboarding of new clients is timely and efficiently, accomplished with an optimal setup

• 2–5+ years of experience in digital & performance marketing (UA, mobile, retargeting preferred) is a must
• Digital Agency, performance marketing experience is plus
• Proven experience working in a relevant client services role within the media or advertising industry, including exposure to the technical environment required to understand mobile apps
• Passionate about advertising/mobile apps with a strong desire to become an expert in account management, customer success, media buying, and ad operations
• Experience in campaign optimization and performance marketing analysis
• Self-driven and highly motivated to provide outstanding service and optimal campaign performance for all clients
• A track record of proven analytical, problem-solving, and decision-making skills
• Proficiency in English and Japanese language is a must

Digital Agency, performance marketing experience

• Unlimited vacation days
• Generous remuneration package including virtual shares and a dedicated education budget
• End of the year bonus determined by company performance
• Enrol in our Short Term Assignment (STA) program and travel to our offices around the globe for up to a month
• Flexible work from home arrangement and support/allowance for your work from home setup
• Team Events: celebrate achievements and participate in our annual company offsites
• Wellness benefits such as Fitness-related reimbursement, Nilo Health Subscription