Senior Account Manager Job at Pinkston (Falls Church)

Senior Account Manager

Pinkston

Location:
United States , Falls Church

Category:
Public Relations

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Pinkston Senior Account Managers work closely with upper management and begin to oversee client accounts and staff. They navigate the sensitivities of working with the media and have experience in crisis communications. Senior Account Managers drive account direction and media strategy. They are expected to oversee client work, support staff professional development, and work across delivery teams to provide seamless, integrated communications services for our clients.

Job Responsibility:

Manage a team of people and a portfolio of projects, including leading collaboration across delivery teams
Oversee media campaign plans and execute integration plans for clients
Work with VPs and Directors to manage a crisis, understand escalation of issues when needed
Engage with clients, self-directed to interact and make decisions on behalf of Pinkston
Familiarity with client messaging and accompanying media risks and sensitivities
Mitigate and problem-solve media and client complications
Review proposals and draft SOWs that align with potential client needs
Ensure that the team is aligned with the SOW in deliverables
Work with upper management on onboarding new clients
Assist with the creation of client messaging documents
Engage in initial discovery calls with stakeholders
Be familiar with key institutional knowledge points and donors
Identify inherent media risks
Professional development of staff
Ensure team execution on communications strategies to reach client goals
Familiarity with team clients, assisting the team when necessary

Requirements:

Undergraduate degree or relevant experience in public relations, communications, marketing, journalism, or a related field
7+ years of relevant communications and/or marketing experience
Demonstrated ability to manage team members and clients
Skilled at anticipating media, client, and team needs
Ability to balance and navigate multiple time-sensitive projects
Experience working in an integrated communications environment, collaborating across teams to deliver cohesive client work
Alignment with Pinkston’s guiding principles

What we offer:

Company-sponsored health, dental, and vision plans
Employer-funded life insurance, HRA, and a short-term disability plan
Optional long-term disability and additional Life Insurance
401k retirement plan with annual employer contribution
Hybrid work model (work from home up to 30% of the time)
Generous holiday and vacation policies
Paid parental leave
Paid volunteer time off

Additional Information:

Job Posted:
January 15, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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