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Senior Account Manager UK

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Aptitude Software

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Location:
United Kingdom , London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Join us as a Senior Account Manager at Aptitude Software, where you will play a strategic and commercially focused role in managing and growing a portfolio of enterprise clients. You will be responsible for building senior stakeholder relationships, driving account growth, identifying expansion opportunities, and ensuring clients realise long-term value from Aptitude's solutions. This role is focused on commercial account ownership, revenue growth, strategic relationship management, and client retention across Aptitude's global customer base.

Job Responsibility:

  • Managing and growing a portfolio of strategic enterprise accounts, with ownership of client relationships, commercial performance, and long-term account strategy
  • Building strong, trusted relationships with senior stakeholders and acting as a strategic advisor across finance, operations, and technology functions
  • Identifying upsell, cross-sell, and expansion opportunities across Aptitude's product suite to drive incremental revenue growth
  • Leading commercial discussions including renewals, pricing negotiations, contract extensions, and account planning activities
  • Developing and executing strategic account plans aligned to client priorities and business objectives
  • Driving high levels of client retention and customer satisfaction across your account portfolio
  • Partnering closely with Product, Professional Services, Support, and Partnerships teams to ensure successful delivery and ongoing client value
  • Managing escalations effectively and acting as a senior point of contact for key client stakeholders
  • Providing accurate forecasting, pipeline visibility, and account reporting to senior leadership
  • Representing Aptitude and Fynapse professionally at executive-level meetings, client reviews, and industry events
  • Maintaining a strong understanding of Aptitude's product suite, market positioning, and broader finance technology landscape
  • Managing a strategic book of business with ownership for achieving a 12% annual growth target, balancing retention protection with proactive expansion and commercial development

Requirements:

  • 5+ years of experience in Account Management, Enterprise Sales, Strategic Accounts, or a commercially focused client-facing role within SaaS or fintech
  • Proven experience managing large enterprise accounts and driving revenue growth within existing customer bases
  • Strong commercial acumen with experience owning renewals, upselling, and complex commercial negotiations
  • Experience engaging and influencing senior stakeholders and C-suite executives
  • Ability to manage multiple strategic accounts within a fast-paced, high-growth environment
  • Excellent communication, presentation, and relationship management skills
  • Strong organisational skills with a proactive, solutions-oriented mindset
  • Experience within financial technology, enterprise software, ERP, or finance transformation environments is highly desirable
  • Entrepreneurial attitude with a collaborative, high-performance approach to client management

Nice to have:

Experience within financial technology, enterprise software, ERP, or finance transformation environments is highly desirable

What we offer:
  • ShareSave scheme – ability to purchase company shares on preferential terms
  • Private healthcare
  • Income protection and group life insurance
  • Pension Scheme
  • Company Funded Health Cashplan
  • Employee Assistance Programme
  • Access to Private Dental Benefits
  • Flexible / hybrid working options
  • Enhanced Family Friendly Leave for adoption, maternity and paternity
  • Bike 2 Work Scheme
  • Employee Referral Bonus
  • bonus scheme

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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