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I'm working with a social first content team looking for an experienced Senior Account Manager to lead social and content delivery across B2B-focused client work. This role is suited to someone who has grown within a social-first agency environment and is confident operating at senior level with B2B clients. You will take ownership of social activity within the account team, acting as a trusted client partner while ensuring work is strategically sound, well executed, and aligned to platform best practice. You will be comfortable navigating complex stakeholder environments, translating business objectives into engaging social content, and bringing structure and clarity to fast-moving projects.
Job Responsibility:
Act as a client contact for B2B and B2C accounts, building strong, credible relationships and managing day-to-day communication
Own social delivery across multiple accounts, from planning through to execution and optimisation
Oversee content quality, tone of voice, and platform suitability before work is shared externally
Work closely with strategy, creative, and production teams to deliver joined-up social output
Support social and content planning by translating insights, cultural moments, and performance data into clear, commercially grounded recommendations
Manage timelines, approvals, and workflows across multiple stakeholders
Review performance and insights, contributing to reporting and ongoing optimisation
Bring a strong understanding of community management and social best practice into client conversations
Maintain a calm, solutions-focused approach in complex or fast-paced environments
Requirements:
Proven experience as a Senior Account Manager within a social-first agency environment
Demonstrable experience working on B2B accounts, with confidence engaging senior client stakeholders
Strong knowledge of major social platforms and how content performs across them
Highly organised, detail-oriented, and comfortable managing multiple workstreams
Clear, confident communicator with strong written skills
Confident using insights and performance data to inform decision-making
Collaborative, proactive, and steady under pressure
Available to start in January 2026
Able to commit to three days per week in a London office