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Senior Account Manager - Public Services

United Kingdom · Job Posted April 11, 2026
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Job Description

Are you an experienced Account Manager with strong Public Sector relationships looking to take ownership of key accounts and drive real growth? Join North, where we build smarter, safer, and more connected environments through cutting-edge technology solutions. We’re looking for a Senior Account Manager to manage and grow a portfolio of Public Sector accounts across Scotland. This is a high-impact, customer-facing role where you’ll act as a trusted partner—understanding client needs, shaping solutions, and driving long-term value. You’ll work across safety & security solutions (CCTV, Access Control) and ideally have exposure to networking technologies, all within the framework of Public Sector procurement.

Job Responsibility

  • Build and develop strong, trusted relationships with key stakeholders
  • Own and execute account plans to drive growth and cross-selling
  • Deliver against revenue and sales targets
  • Act as the face of North, engaging internal teams to support customer needs
  • Support major tenders alongside the bid team, bringing valuable customer insight
  • Ensure high customer satisfaction and long-term retention

Requirements

  • Proven experience managing Public Sector accounts (ideally Local Authorities)
  • Strong understanding of procurement frameworks and processes
  • Background in security solutions (CCTV, Access Control) and/or networking
  • Skilled in relationship building, influencing, and closing deals
  • Commercially driven with strong account planning and cross-selling ability
  • Excellent communication skills and ability to operate at multiple stakeholder levels

What we offer

  • Generous holiday entitlement
  • Contributory pension scheme
  • Healthcare and wellbeing programmes
  • Professional development and training opportunities
  • Flexible working arrangements subject to business needs
  • Employee assistance programmes
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