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Senior Account Manager, Platform Demand - Comcast Advertising

France, Paris · Job Posted May 14, 2026
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Job Description

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Responsible for providing strategic account management and sales leadership for an assigned portfolio of strategic client group accounts in Southern Europe (France, Italy, and Spain). Develop and execute strategy for each account in the portfolio, manage day-to-day activities including maintaining existing base of revenue, driving the most value within the account. Drives billing activities with clients. Responsible for customer retention, helping guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction. Maintain high customer satisfaction including actively leveraging Net Promoter Score system. Mentors and trains junior level account managers.

Job Responsibility

  • Team with customer service leadership and customer support teams to ensure end-to-end customer satisfaction
  • Maintain high customer satisfaction and serve as the primary escalation point for any customer issues or escalations
  • Maintain and manage a portfolio of accounts and/or an existing revenue base across Southern Europe (France, Spain, and Italy)
  • Cultivate relationships with our partners to gain insight into customer strategy, expansion plans etc.
  • Partner with sales to develop new sales opportunities, review quota, funnel and forecast for various accounts
  • Supporting leadership with revenue forecasting activity within accounts and deliver to leadership as needed
  • Reviews new revenue opportunities to identify potential areas of growth
  • Support the customer success team, including initiatives such as retention and client engagement
  • Support sales and business leaders with quarterly business reviews (QBRs) for each account with an emphasis on broader business relationship
  • Consistent exercise of independent judgment and discretion in matters of significance

Requirements

  • More than 5 years of experience in account management or client-facing roles
  • Experience negotiating commercial deals and campaign terms with clients (these can be DSPs, SSP, or independents)
  • Proven ability to build and maintain client relationships across key accounts
  • Strong experience in adtech, programmatic, or media sales environments
  • Good understanding of the programmatic ecosystem (DSPs, SSPs, exchanges)
  • Experience working directly with DSPs and managing those relationships
  • Comfortable working with sales teams on pipeline, forecasting, and targets
  • Ability to spot growth opportunities and drive revenue within accounts

What we offer

  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
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