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The Global Delivery Partnerships (GDP) team manages Uber’s most strategic global restaurant relationships, partnering with large, complex brands to drive growth, reliability, and innovation across the platform. As a Senior Account Manager, you’ll lead Uber’s largest accounts in the Netherlands shaping commercial strategy, influencing product and operational priorities, and driving measurable impact on revenue, customer experience, and merchant satisfaction. The environment is fast-changing, requiring constant trade-offs between partner needs and Uber's platform goals. This position demands a resourceful, resilient mindset and offers unparalleled exposure to real-world impact at a global scale.
Job Responsibility:
Build relationships with senior executives and key decision-makers within partner organizations
Lead key project workstreams to drive growth for the merchant partner at scale
Partner with cross-functional teams to be the voice of the customer and navigate internal processes
Increase product adoption and secure marketing investment by communicating product value creatively
Handle big picture and tiny details, organized and timely, attuned to strategy
Navigate complex negotiations, high-stakes partner conversations, and internal roadblocks
Develop business models and analyses to understand trends and track impact of initiatives
Requirements:
4+ years of professional experience with a minimum of 3 years in a client-facing role managing enterprise or mid-market accounts
Proven track record of building and implementing joint business plans that drive strategic value
Experience using data to influence senior decision-makers and quantify commercial opportunities
Strong project management skills with the ability to lead cross-functional teams toward measurable impact
Fluent in Dutch and English
Bachelor’s degree or equivalent practical experience
Nice to have:
Experience in food delivery, QSR, or multi-unit retail industries
Deep understanding of marketplace (3P) and Delivery-as-a-Service (1P) models
Demonstrated success leading joint business planning and performance marketing initiatives
Executive presence and ability to manage complex cross-functional projects at scale
Proven track record of managing C-suite or VP-level partnerships in large, matrixed organizations
Strong analytical and commercial skills with the ability to use data to influence strategic decision-making