Senior Account Manager, Eats Global Job at Uber (Chicago)

Senior Account Manager, Eats Global

The Global Delivery Partnerships team is looking for a sharp, highly motivated i...

Location

United States , Los Angeles; New York; San Francisco; Chicago

Salary:

134000.00 - 166000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of experience, ideally in enterprise account management, partnerships, or business development
Bachelors Degree
Proven ability to define, negotiate, and execute complex commercial contracts with partners.

Job Responsibility

Drive Strategic Growth: Develop and execute comprehensive partnership strategies to hit quarterly growth targets while consistently identifying new ways to add value to existing enterprise relationships
Champion Operational Excellence: Collaborate with our reliability and internal data teams to identify insights and action plans that improve delivery timeliness, completion rates, and overall operational health
Influence at the C-Level: Build and nurture strong relationships with executive stakeholders, employing critical thinking and creative problem-solving to navigate complex negotiations and difficult conversations
Leverage Data & Insights: Bring your analytical "A-game" to model business scenarios, track initiative impact, and provide data-backed consultation on trends to partners
Lead Cross-Functional Collaboration: Act as the voice of the customer, navigating internal processes with Product, Marketing, Legal, and Finance teams to drive key initiatives and unlock growth for restaurant partners
Expand Product Adoption: creative differentiate our offerings and drive the adoption of new products that align with partner goals
Be an Industry Expert: Stay ahead of media and marketing trends, maintaining subject-matter expertise in the Enterprise/Global Third-Party Delivery (3PD) space.

What we offer

Eligible to participate in Uber's bonus program
May be offered sales bonuses & other types of comp
Eligible for various benefits (details at provided link).

Fulltime

Senior Enterprise Account Manager, Uber Eats Japan

This role manages a portfolio of Strategic brands within Uber Eats Japan. Your d...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Proven experience in managing complex stakeholder environments, with the ability to influence and align diverse internal and external partners toward shared goals
Strong negotiation and deal-making skills, with demonstrated success in driving mutually beneficial commercial outcomes in a fast-paced, ambiguous environment
Excellent planning and organizational skills, with the ability to balance long-term strategic thinking and day-to-day executional excellence
Solid commercial acumen, including the ability to understand P&L drivers, evaluate trade-offs, and make data-informed decisions to drive growth
Strong communication in both English and Japanese
Experience in stakeholder management across complex, matrixed organizations
Data-driven approach to decision-making and performance management
Fluency in both Japanese and English (business level or above)
Experience in account management, client services, or a related commercial function
Self-starter and growth mindset: a proactive approach to identifying growth opportunities and expanding the Uber Eats footprint within a partner's business

Job Responsibility

Manage a portfolio of 2-3 key accounts, serving as a trusted consultant and the primary point of contact for Uber Eats
Take full end-to-end ownership of growth KPIs, collaborating with cross-functional teams to maximize partner performance
Build and execute a strategy by brand level to drive outsized growth for both the brand and Uber
Work with cross-functional stakeholders to negotiate strong outcomes for your brands to support growth
Collaborate with global brand owners to understand best practice and execute for Japan
Build an external network within your brands from working level to C-level to influence outcomes and strategy

Fulltime

Account Manager - Global

As an Enterprise Account Manager, you will manage a portfolio of high value fran...

Location

New Zealand , Auckland

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

4+ years of experience in account management, consultative sales, digital media, or business development
Proven ability to manage complex partnerships and drive product adoption through consultative selling
Strong communication, presentation, and relationship management skills across multiple levels of an organisation
High level of organisation and analytical capability, with experience using data, Salesforce, and Excel to inform strategy and track performance

Job Responsibility

Own and grow relationships with key franchisee groups, leading day to day engagement with senior decision makers
Drive product adoption and secure marketing investment by clearly articulating the value of Uber Eats offerings
Identify operational opportunities within your portfolio and develop strategies to deliver positive performance outcomes
Partner with cross functional teams to navigate internal processes, resolve issues, and advocate for merchant needs

Account Manager, Uber Eats

The Account Manager role is a great opportunity to demonstrate your relationship...

Location

Ecuador , Quito

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Proven Expertise: 2+ years of experience in account management or a commercial function, preferably within the tech, restaurant, or delivery industries
Customer-Facing Excellence: Strong track record in leading complex, long-term partnerships and delivering on ambitious revenue targets
Data-Driven Decision Maker: Demonstrated ability to make informed, data-led decisions that drive business performance
Executive Communication & Presence: Exceptional verbal and written communication skills with a strong executive presence
Strategic Project Management: Expertise in developing and executing detailed business plans
Results-Oriented and Self-Sufficient: Highly autonomous and results-driven
Language Proficiency: Fluent in Spanish and Business English

Job Responsibility

Lead High-Impact Account Management: Take full ownership of a select portfolio of top-tier restaurant partners across global markets
Strategic Relationship Development: Build and sustain long-term relationships with key decision-makers within partner organizations
Revenue Growth and Performance: Take accountability for achieving and exceeding revenue and retention targets
Voice of the Customer: Serve as the advocate for our restaurant partners within Uber Eats
Drive Business Reviews and Performance Reporting: Lead monthly and quarterly business reviews with key partners
Thought Leadership and Strategy: Be a key strategic partner to senior leadership both internally and with restaurant partners

General Manager, Uber Eats - Austria

The General Manager (GM), Uber Eats Austria, is the single-threaded leader respo...

Location

Austria , Vienna

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

7+ years of professional experience in a high-growth, fast-paced commercial environment (e.g., tech, e-commerce, retail, consulting), with at least 3 years in a senior leadership role having direct P&L accountability
Business Acumen: Proven ability to manage a full P&L and drive revenue, margin, and market share growth
Analytical Skills: Exceptional ability to independently extract, interpret, and combine data from various sources to uncover root causes and generate actionable insights (familiarity with SQL and advanced data visualization is highly desirable)
Communication & Influence: Excellent interpersonal skills and situational awareness to clearly and persuasively deliver information to a variety of internal and external audiences, including C-level partners and government officials
Fluency in German & English (written and verbal) is required

Job Responsibility

Full P&L Ownership & Strategy
Own the Business: Take full responsibility for the financial health of Uber Eats Austria, including budgeting, forecasting, and driving key business levers to achieve sustainable, profitable growth
Set the Vision: Define and execute the comprehensive country strategy, including expansion into new cities or product verticals in collaboration with cross-functional stakeholders
Marketplace Optimization: Continuously monitor and improve the health of the three-sided marketplace through data-driven operational and strategic initiatives
Operational Excellence & Execution
High-Impact Projects: Strategically lead high-priority, cross-functional projects aimed at improving operational efficiency
Team Leadership: Hire, mentor, and lead a high-performing local team
Cross-Functional Collaboration: Serve as the primary local conduit, working collaboratively with Regional and Global teams
External Representation & Partnership
Stakeholder Engagement: Act as the key external representative for Uber Eats Austria

Fulltime

Senior Strategic Partnerships Manager, Uber Grocery, UK

The UK Grocery and Retail team is one of the largest Grocery & Retail team and a...

Location

United Kingdom , London

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 5 years of experience in sales, account management, sales manager or any other related field
Experience in sales or trade marketing within consumer goods companies, retailers, and/or technology companies, with strong analytical, presentation, and problem-solving skills
Strong interpersonal and stakeholder management skills, with the ability to collaborate effectively across internal and external teams (e.g., Legal, Marketing, Operations)
Data-driven mindset with strong analytical capabilities to identify, quantify, and act on business opportunities
Fluency in English (written and verbal)

Job Responsibility

Lead the commercial relationship for one of Uber Eats’ top retail merchants by managing Joint Business Plans (JBPs) and executing the commercial strategy through regular weekly, monthly, and quarterly business reviews
Partner closely with catalog and operations teams to deliver a strong consumer experience, and collaborate with global teams to implement best practices
Develop and execute plans to improve operational performance and create promotional strategies tailored to each merchant’s needs
Identify opportunities and provide solutions to merchants by promoting Ads and Direct Benefits offerings
Oversee financial processes to support sustainable and profitable operations, including invoicing and managing overdue accounts

Fulltime

Strategy & Operations Lead, Global Delivery Partnerships, Delivery - LATAM

Uber Delivery is transforming on-demand delivery and making everyday experiences...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 10 years of experience in consulting, strategy, operations, or a related field
Strong experience managing and influencing stakeholders across multiple functions and levels
Excellent communication, organizational, and relationship-building skills
Strong collaboration, negotiation, and problem-solving capabilities, with the ability to work effectively across cross-functional teams
Ability to interpret business and operational data and translate insights into strategic recommendations and growth opportunities
Advanced English proficiency

Job Responsibility

Use Uber data and analytical tools to generate insights, improve processes, and support operational decision-making
Collaborate cross-functionally with internal and external stakeholders to identify opportunities across merchant and operational performance metrics
Build and scale automated reporting infrastructure to support forecasting, prioritization, and execution of business initiatives based on local market needs and partner priorities
Lead business review cadences and develop reporting frameworks that promote alignment, accountability, continuous improvement, and knowledge sharing
Develop scalable tools, insights, and operational processes to support business growth and improve merchant partner experiences
Partner with cross-functional teams to maximize platform capabilities and drive operational efficiencies
Share best practices and operational learnings with peers across Uber's global and regional teams
Work closely with strategic merchant partners to identify opportunities and drive measurable business outcomes
Represent the Uber Eats mission, brand, and products while serving as a trusted problem solver for partners and internal teams
Design and implement partner-focused financial models to help local teams identify opportunities and communicate insights to senior business stakeholders

Fulltime

Head of Enterprise

As the Head of Enterprise (m/w/d) for Germany, you will be a senior commercial l...

Location

Germany , Berlin

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in sales, account management, or commercial leadership roles
A proven track record of leading and developing high-performing teams, ideally in a fast-growth or tech environment
English is mandatory
German is highly preferred
Full proficiency in Google Workspace for executive storytelling and data analysis
Excellent ability to engage, influence, and negotiate with C-level and VP-level stakeholders
Strong data-driven approach to decision-making and experience working in complex, matrixed global organizations

Job Responsibility

Lead with Vision: Attract, coach, and empower a high-performing team of 7+ Account Managers
Culture & Growth: Foster a culture of performance, accountability, and customer obsession where your team can thrive
Succession & Feedback: Set clear goals, provide ongoing feedback, and build professional development pipelines to create the next generation of leaders
Strategic Growth: Develop and execute a customer growth strategy for Germany that aligns with local operations and global go-to-market objectives
Data-Driven Optimization: Use analytical ability and operational rigor to optimize account segmentation, expansion plays, revenue targets, and pricing models
Business Impact: Steer joint business planning and revenue expansion, ensuring sales forecasting and pipeline management are effectively executed
Process Excellence: Implement best-in-class processes and project management skills to track KPIs and drive partnership metrics effectively
Trusted Advisor: Build and cultivate trust-based relationships with C-level and senior stakeholders at Uber Eats Germany’s most strategic partners
Solution Selling: Negotiate complex deals and unlock long-term value by advancing partner priorities across the full Uber Eats Delivery product portfolio
Market Insight: Monitor trends, customer needs, and the competitive landscape to adjust strategies and expand Uber’s footprint in key segments

Fulltime

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Senior Account Manager, Eats Global

Job Description

Job Responsibility

Requirements

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What we offer

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