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The Senior Account Manager, Demand Activation is a key member of FreeWheel's Global Programmatic Operations organization, responsible for driving programmatic demand strategy, optimizing buyer performance, and enabling the successful activation of advertiser campaigns across the FreeWheel Marketplace. This role combines technical expertise, consultative account management, and a deep understanding of programmatic video and CTV ecosystems. Working as a strategic partner to Agency Sales teams, DSP Account Managers, and Demand Integrations, the Senior Account Manager will guide demand partners on best-in-class programmatic buying strategies, support the rollout of new programmatic products, and provide insights that help buyers maximize campaign performance and ROI. This role sits within the Programmatic Activation pillar - working alongside Supply Activation as part of a unified activation flywheel that connects demand strategy with supply readiness across the full deal lifecycle. The ideal candidate is highly collaborative, analytical, and customer-focused, with the ability to translate complex programmatic concepts into actionable recommendations that drive revenue growth across FreeWheel's demand channels.
Job Responsibility:
Partner with Agency Sales, DSP Account Managers, and Demand Integrations to optimize programmatic buying strategies and campaign activation across the FreeWheel Marketplace
Analyze demand partner performance and provide data-driven recommendations to improve campaign delivery, inventory utilization, and revenue outcomes
Guide partners on programmatic best practices, marketplace configuration, and strategies for maximizing CTV campaign performance
Monitor demand partner trends across daily, weekly, monthly, and quarterly timeframes
identify opportunities to increase spend and optimize performance
Develop and manage relationships across independent agencies, agency holding companies, and DSP partners - serving as a strategic programmatic resource across each buying channel
Support the operationalization and optimization of agency-facing commercial programs, including rebate structures, post-auction discount workflows, and deal-level pricing strategies
Drive adoption of high-value inventory packages and deal structures aligned with advertiser objectives and revenue goals
Collaborate with Product, Product Marketing, and Sales Marketing teams to roll out new programmatic products and capabilities to demand partners
Serve as a conduit for platform feedback, ensuring cross-functional teams understand demand partner needs and opportunities
Participate in roadmap discussions and advocate for enhancements that improve demand partner performance and marketplace outcomes
Coordinate with Supply Activation counterparts to ensure demand strategies are aligned with supply readiness, inventory packaging, and marketplace availability
Maintain a strong understanding of CTV supply trends and how publishers package programmatic inventory across the FreeWheel ecosystem
Provide technical guidance on demand activation, buyer decisioning, and their impact on campaign fulfillment and performance
Act as a subject-matter expert for programmatic issues including deal setup, bid stream optimization, and marketplace dynamics
Leverage marketplace intelligence tools (e.g., Looker, Salesforce) to track metrics, analyze auction dynamics, and inform recommendations
Actively participate in Demand Partner QBRs, business reviews, and strategic meetings with thought leadership and actionable insights
Develop compelling presentations and meeting materials that communicate marketplace opportunities, performance insights, and strategic recommendations to demand partners
Collaborate with Activation Operations on escalation and troubleshooting related to campaign delivery, deal configuration, and DSP integration
Maintain timely internal documentation of account activities, strategic plans, partner feedback, and marketplace trends
Work effectively in a fast-paced environment, demonstrating ownership, adaptability, and a team-oriented mindset
Requirements:
5–7 years of experience in account management or partner-facing roles within ad tech
digital video/CTV experience strongly preferred
Deep understanding of the programmatic ecosystem, including DSP buying behavior, SSP dynamics, auction mechanics, and cross-platform video environments
Demonstrated success managing strategic relationships with DSPs, agencies, programmatic partners, or enterprise demand-side clients
Strong consultative, communication, and relationship-building skills with the ability to translate complex technical concepts into business-friendly insights
Proven ability to interpret customer needs, solve problems, and drive toward revenue-positive outcomes
Proficiency with analytics and reporting tools (e.g., Looker, Tableau) and ad tech platforms (e.g., Salesforce, video ad servers/SSPs, DSP interfaces)
Comfort working with AI-assisted tools and a demonstrated willingness to integrate AI into day-to-day workflows (e.g., Microsoft Copilot, Glean, large language models)
Highly organized and self-motivated with a track record of delivering against goals in a fast-paced, evolving environment
Bachelor's degree or equivalent experience
Nice to have:
Experience working with major DSPs (e.g., The Trade Desk, DV360, Amazon, Yahoo) and understanding their buying workflows and integration models
Familiarity with programmatic deal structures (PMP, PG, Open Exchange) and deal ID management
Understanding of CTV supply dynamics, publisher inventory packaging, and audience targeting strategies
Experience with agency commercial workflows, including rebate programs, post-auction discount structures, or deal-level pricing optimization
Experience using AI tools beyond basic prompting - such as building structured workflows, automating documentation or reporting tasks, or applying agentic AI approaches to operational processes
Experience contributing to cross-functional product feedback loops or participating in product roadmap discussions
What we offer:
Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more