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As our Senior Account Manager, Curio Science, you will oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will begin to provide a more strategic role for specific Curio agendas. You will also be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.
Job Responsibility:
Oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded
Provide a more strategic role for specific Curio agendas
Liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership
Manage day-to-day operations of assigned accounts with minimal oversight from leadership
Oversee and provide strategy for subscribers, faculty, and products
Create and maintain project timelines, with input from internal team members
Track progress of activity against established timelines
Create scope of work for new subscriptions
Provide mentorship to account management team
Execute program plan based on working budget and manage against funding obtained
Initiate, execute, and measure effectiveness of audience generation
Prepare, schedule, and conduct virtual trainings for expert advisors
Provide onsite project management
Serve as the project point of contact for internal teams (scientific communications, creative, client services, finance, etc.), clients, and healthcare providers
Conduct regular project status meetings with internal core team and clients as necessary
Maintain contact with healthcare providers throughout the course of the meeting
Contribute to mentoring and training of more junior staff and lead department-wide trainings
Contribute to development of processes and shares best practices
Participate in organic business development and white space business development
Partner with Products Strategy and Senior Leadership for business development initiatives
Continuously support and follow up with leads using Salesforce
Requirements:
Bachelor’s degree
5+ years of work experience in a medical education company, healthcare communications agency, or the biotechnology/pharmaceutical industry
Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools
Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees
Prior manager experience is preferred
Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
Ability to work collaboratively in a dynamic, virtual environment
Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
Strong customer service focus
looks for the above and beyond solutions
Demonstrate a sense of urgency to obtain results
Strong organizational and time management skills
Results-oriented with a commitment to accountability
Demonstrate ability to prioritize/plan work activities and meet tight deadlines
Ability to manage and prioritize personal and/or team workload
Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
Ensures the highest standards of quality control of client materials, and as appropriate, develop best practices protocols for project teams to facilitate such quality control
Availability to work outside the company’s standard work hours
Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (35% travel expected)
What we offer:
100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility
Flexible time off policy for rest and relaxation
Volunteer time off for community involvement
Emphasis on personal wellness
Virtual workout classes
Discounts on tickets, events, hotels, childcare, groceries, etc
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