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Senior Account Manager - Creative

United Kingdom, London Employment contract 40000.00 - 47000.00 GBP / Year · Job Posted June 04, 2026
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Job Description

We’re looking for a Senior Creative Account Manager to join a collaborative and forward-thinking team, leading key client relationships and driving the successful delivery of integrated creative campaigns for major retail and consumer brands. This is an opportunity to play a pivotal role in shaping client partnerships, influencing creative output, and helping to drive business growth while mentoring and supporting more junior team members.

Job Responsibility

  • Lead and develop senior-level client relationships, becoming a trusted strategic partner
  • Take ownership of key accounts, ensuring long-term growth, retention, and client satisfaction
  • Oversee multiple integrated creative projects from brief through to delivery
  • Challenge and enhance briefs to maximise creative and commercial outcomes
  • Drive project profitability, resource planning, and budget management
  • Identify opportunities for account growth, upselling, and cross-selling services
  • Provide strategic input into campaign planning and creative development
  • Manage expectations and navigate complex stakeholder relationships confidently
  • Proactively identify risks and implement solutions to keep projects on track
  • Collaborate closely with Creative, Production, Strategy, and Finance teams
  • Support, mentor, and guide junior Account Managers and Account Executives
  • Champion best practices, processes, and continuous improvement across the client services team

Requirements

  • Significant experience within a creative, marketing, branding, or integrated agency environment
  • Proven success managing and growing key client accounts
  • Strong understanding of campaign development from strategy through to execution
  • Experience managing multiple stakeholders across complex projects
  • Excellent communication, presentation, and relationship-building skills
  • Commercial awareness with experience managing budgets and profitability
  • Strong organisational skills with exceptional attention to detail
  • Ability to remain calm and solutions-focused in fast-paced environments
  • Experience mentoring or supporting junior team members

Nice to have

  • Retail, FMCG, consumer brand, or shopper marketing experience
  • Knowledge of experiential, in-store, or physical retail environments
  • Experience delivering integrated multi-channel campaigns
  • Exposure to strategic planning and business development initiatives

What we offer

  • Work with recognised retail and consumer brands on high-profile campaigns
  • Influence both creative output and strategic client direction
  • Join a collaborative culture that values creativity, trust, and accountability
  • Genuine opportunities for progression into Account Director-level responsibilities
  • Hybrid working with flexibility around location
  • Competitive salary and benefits package

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