Senior Account Manager - Global Payments Solution, HSBC

HSBC

Location:
Australia, Sydney

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Senior Account Manager role in Global Payments Solutions supporting a large portfolio of inbound clients headquartered globally, providing high-quality service and account management support while partnering with the broader GPS team to identify, develop and customise competitive services and solutions to meet transactional banking needs.

Job Responsibility:

Managing the transactional banking needs of a broad range of inbound clients, headquartered globally
Maintaining regular contact with clients to ensure clients are comfortable in using HSBC's transactional banking products and services
Assisting the Senior Account Managers to provide proactive account management to achieve overall client portfolio growth
Building and maintaining collaborative working relationships with Relationship Managers, Solution Managers and Business Partners to support clients
Delivering positive outcomes to enquiries or challenges experienced by clients in the portfolio
Ensuring all internal and external risk metrics are met to ensure clients and HSBC are protected

Requirements:

Broad experience as an account manager or servicing manager in the banking industry
In-depth knowledge of transaction banking solutions relating to all cash management products and services in the local market
Commitment to providing outstanding client service management to clients with a range of complex needs
Self-motivation and ability to autonomously work towards achieving personal and team goals
Excellent time management, planning and organisational skills
Outstanding written and verbal communication, presentation and negotiation skills
Ability to build strong relationships with clients and stakeholders at all levels
Strong attention to detail
Ability to contribute to and be a part of a collaborative solutions focussed team
Australian PR/Citizenship or New Zealand Citizenship, or current unrestricted work rights in Australia without limitations

What we offer:

Tailored professional development opportunities
Competitive pay
Embedded flexible working culture
Market-leading subsidised private health cover
Enhanced parental pay and support when returning to work
Subsidised banking products and services
Bonus leave days
Wellness programmes including discounted gym memberships

Additional Information:

Job Posted:
September 05, 2025

Expiration:
October 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Senior Account Manager - Global Payments Solution

HSBC

Location:Australia, Sydney

Category:Banking

Contract Type:Not provided