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The Account Growth Manager will be driving revenue expansion across our client portfolio. Beyond managing and growing an existing base of clients, you will play a key role in expanding our footprint within client organizations, extending our collaboration across additional departments, regions, and brands within the same group. You’ll work closely with our Customer Success Managers, Product, Partner & Marketing teams to identify and develop growth opportunities, lead strategic initiatives, and ensure our clients continuously see value from our solutions. This is a high-impact role for someone who enjoys combining strategic thinking with hands-on execution, blending account development with a strong expansion mindset, building senior stakeholder relationships, and collaborating cross-functionally to drive sustainable growth.
Job Responsibility:
Own and drive revenue growth across your portfolio of existing clients, consistently meeting or exceeding targets
Expand our footprint within client organizations by unlocking opportunities across new teams, regions, and brands within the same group
Spot and convert upsell and cross-sell opportunities by developing a sharp understanding of client needs, priorities, and structures
Navigate and map complex organizations to engage the right stakeholders and accelerate growth within accounts
Build strong, senior-level relationships and position yourself as a trusted partner driving measurable business impact
Turn insights into action by sharing industry trends, product updates, and best practices that fuel client performance
Work hand-in-hand with Customer Success to maximize retention while accelerating account growth
Collaborate with Product and Partners to bring client feedback to life, test new ideas, and deliver high-impact solutions
Lead growth initiatives, pilots, and go-to-market actions that move the needle
Bring clarity to complexity: structure your accounts, prioritize high-impact opportunities, and execute with focus
Continuously test, learn, and iterate to maximize both client value and revenue performance
Requirements:
Excellent spoken, written and reading skills in English
5+ years of experience in account management, business development, or client strategy, in a SaaS, tech, or digital marketing environment
Proven experience of selling to major brands within Retail, Travel, Fashion (preferred)
Strong strategic mindset with the ability to analyze, plan, and execute growth initiatives
Demonstrated ability to manage complex client relationships and meet revenue targets
Organisational skills to balance and prioritise numerous tasks
Comfortable adapting to change, and taking ownership in a fast-paced environment
Entrepreneurial spirit: curious, solution-oriented, and eager to contribute to building new processes
What we offer:
Flexible hybrid working
25 days annual leave + public holidays + your birthday off + increase holidays for length of service
Free parking at the office
Annual company meet-up
Monthly social fund
£26 per month allowance for those working from home