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The Regional Manager is responsible for driving revenue growth within Jamaica by selling managed services, and IT solutions including cloud, cybersecurity, business continuity solutions, and Value Added Resale (VAR) to enterprise and mid-market customers. This role requires a deep understanding of the region and the ability to build and maintain strong client relationships, and the capability to manage a sales team to meet and exceed targets. The Senior Account Executive will work closely with cross-functional teams, including senior management, marketing, solutions, and service delivery, to ensure client satisfaction and growth.
Job Responsibility:
Develop a market sizing and Go-to-Market Plan for the territory
Develop and implement a strategic sales plan for the region to achieve revenue and growth targets
Identify and prioritize key markets, customer segments, and opportunities for managed services within the region
Forecast sales goals and objectives for the region, adjusting strategies as necessary to meet targets
Develop thought leadership platforms to drive outsourced IT, cloud services and managed services agendas in the region
Promote sovereign cloud services agenda and sovereign data management as fundamental to national data integrity and defense
Become a regionally-recognized subject matter expert on subjects relating to sovereign data, IT integrity, cyber security and digital transformation
Build and maintain strong relationships with key decision-makers and influencers within major government and private sector accounts
Understand client needs and tailor managed services solutions to meet their business objectives
Ensure high levels of customer satisfaction and foster long-term relationships to encourage repeat business
Lead, mentor, and develop a team of sales professionals to achieve individual and team sales targets
Conduct regular sales training and coaching sessions to enhance the team’s skills and knowledge
Monitor and assess team performance, providing feedback and taking corrective actions when necessary
Identify new business opportunities within the region, including potential partnerships and strategic alliances
Engage in prospecting and lead generation activities to build a robust sales pipeline
Represent the company at industry events, conferences, and networking opportunities to promote managed services offerings
Work closely with marketing to develop and execute regional marketing campaigns and initiatives
Collaborate with solutions and technology partners to stay informed about the latest managed services offerings and product updates
Collaborate with service delivery teams to ensure successful implementation and ongoing support for clients
Track and report on sales performance, providing regular updates to senior management
Use CRM tools and analytics to monitor sales activities, pipeline, and results
Report and analyze market trends and competitor activity to adjust strategies and tactics accordingly
Requirements:
Bachelor’s degree in Business, Marketing, or a related field (MBA preferred)
Minimum of 5-7 years of experience in sales, with a focus on managed services, IT services, or technology solutions
Proven track record of achieving or exceeding sales targets in a regional or national role
Good understanding and experience implementing proven sales methodologies
Strong leadership skills with experience managing and developing sales teams
Excellent communication, negotiation, and presentation skills
Deep understanding of managed services, including cloud services, IT infrastructure, cybersecurity, and related technologies
Ability to travel within the region as needed
Nice to have:
Experience with CRM software (e.g., Salesforce)
Strong network of contacts within the region, including senior management within target verticals, public sector, and industry peers
Strategic thinker with the ability to execute tactical plans