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Join the FONS team as a Senior Account Executive to accelerate revenue and business growth by supporting music retailers and studios in adopting our platform for better efficiency and sales. You will build authentic relationships and be instrumental in transitioning clients to FONS, focusing on improving their studio management.
Job Responsibility:
Initiate and maintain contact with prospects through phone calls, emails, meetings, and other communication channels
Identify and engage music retailers and multi-teacher studios through proactive outreach to demonstrate how Fons streamlines administrative workflows and drives the business health of their lesson programs
Execute a comprehensive sales strategy by nurturing and closing qualified inbound leads while simultaneously driving new business through targeted outbound outreach to music retailers and multi-teacher studios
Educate prospects on our products, services, and the specific benefits
Handle objections and identify opportunities to demonstrate value to prospects
Manage the full sales cycle from lead generating and cold prospecting efforts, to managing and staying on top of your pipeline to deal negotiations and close
Meet or exceed monthly, quarterly, and annual sales quotas and targets
Build and streamline sustainable and scalable sales processes
Leverage conferences, events, and travel to support sales efforts
Provide clear and accurate visibility into pipeline performance resulting in increased accuracy of revenue forecasts
Maintain a high level of industry expertise, staying abreast on news, trends and changes within the competitive landscape
Develop and maintain strong product knowledge, proactively learning new features, and product updates translating changes to value propositions and refining talk tracks
Lead demos with prospective customers, providing them with information and resources tailored to their needs, while maximizing the value of our products and services
Gather and take feedback from prospects internally, advocating for changes that reflect the needs of our customers and prospects
Effectively manage your sales pipeline by keeping detailed records of customer information and interactions, sales activities, and progress toward sales goals in CRM
Seamlessly transition paying customers to Customer Success
Requirements:
3-5 years experience in a SAAS sales capacity
Demonstrated ability to consistently meet or exceed sales objectives
Proficient problem solving and critical thinking skills with a bias toward making data-driven decisions
Strong negotiation and influencing skills and results drive
Strong communication and interpersonal skills in both written and verbal mediums
Strong organizational skills, able to prioritize tasks appropriately and manage multiple projects simultaneously
Growth-mindset: track record of learning from mistakes, finding opportunity among challenges, and dedication to continuous improvement
Nice to have:
Knowledge of Fons, MakeMusic and Alfred products
Experience with Music Retail or Music Studios
Deep industry knowledge and experience in a strategic market segment
Solid experience with CRM tools
Familiarity with Google Suite tools
What we offer:
Comprehensive health benefits including medical, dental, and vision insurance
health savings and flexible spending accounts
paid parental leave
employee assistance program
Accident & Critical Illness insurance
Hospital Indemnity
Short Term Disability
Long Term Disability
Basic Life Insurance and AD&D
Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child
401(K) including a company match
12 paid holidays annually
discretionary Flexible Time Off
free access to our products
corporate discounts
professional development resources
access to the Performance and Recovery Center (PARC), our on-site fitness facility
employee only access to on-site locker rooms and showers
employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees