Senior Account Executive

• Build and maintain strong professional relationships with clients and medical experts (faculty), adapting communication styles to diverse personalities and effectively defending agency positions
• Lead project planning, track deliverables, and manage timelines to ensure high-quality execution from inception to completion
• Act as the primary point of contact for stakeholders, providing proactive updates on project status, managing expectations, and navigating potential risks
• Demonstrate a foundational understanding of disease states, products, and industry best practices to support client strategy and project execution
• Maintain rigorous standards for documentation, including the prompt and accurate delivery of client contact reports, meeting summaries, and project tracking logs
• Initiate and drive the full project lifecycle—from developing scopes, deliverables, and timelines to orchestrating day-to-day execution and ensuring high-quality delivery
• Develop project estimates and manage daily finances, including budget tracking, scope change monitoring, weekly burn reports, and monthly forecasting/billing
• Oversee project infrastructure, including job setup in Workamajig, maintenance of project files, and management of the Veeva submission process for internal and external stakeholders
• Proactively identify project risks and monitor staff resourcing
• collaborate with Operations and Account leads to ensure adequate coverage and project momentum
• Act as a mentor to junior team members, prioritizing their daily tasks and supporting the onboarding and training of new staff
• Maintain high standards of organization and detail-orientation, ensuring all projects adhere to internal quality processes and estimate constraints
• Serve as the central communication hub for all assigned projects, coordinating seamlessly between Account, Scientific, and Operations teams to ensure unified execution
• Lead internal and external meetings, navigating complex technical or strategic conversations with ease and distilling discussions into actionable next steps for all stakeholders
• Continuously evaluate project workloads and timelines to proactively identify resourcing gaps, collaborating with leadership to secure necessary coverage and mitigate risks
• Ensure all project deliverables meet high-quality standards by conducting thorough content reviews prior to client submission
• Expert in Medical, Legal, and Regulatory (Veeva) submission processes and client-specific compliance requirements within publication management portals and other systems and ensuring that all projects are conducted in compliance with same

• Bachelor’s degree, preferably in health sciences, marketing, or communications
• 4-6 years of work experience in a healthcare, marketing, or communications agency
• Strong communication, relationship-building, and strategic thinking skills
• Excellent organizational skills, attention to detail, and follow-through
• Competency in presentation skills
• Strong experience with project management software (e.g., Workamajig (preferred), Airtable, Jira) is a critical requirement
• Proficient in Microsoft Word, intermediate-level Excel and PowerPoint
• Ability to travel at least 1-3 time per year to meet with clients

Experience with publication management software is a plus