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We are in search of a Senior Account Executive with a desire to build and nurture client relationships. This role offers expanded responsibilities and significant autonomy in managing enterprise accounts. The ideal candidate will possess a deep understanding of our product portfolio and supplier partnerships, enabling them to guide clients in making informed decisions for their promotional marketing initiatives.
Job Responsibility:
Assume full ownership of customer account management, encompassing order processing, quoting, and coordinating product sample requests, both with clients and vendors
Expand role scope by staying abreast of industry trends and sourcing innovative products to better serve clients
Provide consultative support to new and existing clients, offering recommendations and guidance on promotional product selections
Proactively engage with clients to foster strong, lasting relationships, leveraging expertise in our product offerings and supplier network to drive informed decision making
Identify opportunities for enhancing customer satisfaction and retention through rapport building and personalized service
Collaborate with various departments such as warehouse, fulfillment, production, and accounting to ensure seamless execution of client initiatives
Offer day-to-day support and handle ad hoc tasks as needed, demonstrating versatility and adaptability in a dynamic environment
Requirements:
5-9 years in the promotional industry is essential
Exceptional communication skills are a must
Ability to effectively prioritize and manage multiple tasks amidst changing priorities
Proficiency in basic mathematics for accurate quoting and pricing
Creativity and a keen awareness of industry trends and emerging products
Motivated, driven, and ambitious mindset
Positive, collaborative attitude conducive to teamwork
Comfortable working independently and taking initiative
Strong attention to detail and accuracy
Proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook)
Bachelor's degree or equivalent combination of education and experience
What we offer:
Complete insurance coverage on day 1 of hire
Medical, dental, vision, life insurance and disability plan with Company contributions
Pet insurance
Corporate partnerships with LifeTime Fitness and Bears Fit locations
Generous paid time off (vacation, sick and personal days as well as yearly floating holiday)
401(k) eligible on day 1 of hire
Overture match after first year of employment
Paid maternity, paternity and adoption leave based on years of service
Relaxed dress code
Summer BBQs, volunteer employee resource groups (Culture Crew, Green Team, Safety Team, Diversity and Inclusion Advisory Council), employee vegetable garden, contests, potlucks and cookoffs
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