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At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales organization that is deeply connected to our partners and driven by customer success. By bringing together our Small Medium Business, Corporate, Strategy, and Partner teams, we help organizations accelerate growth, increase productivity, and achieve business transformation through Microsoft’s cloud and AI platform. SME&C is more than a sales organization—it is a culture built on innovation, opportunity, inclusion, and continuous learning. As part of a diverse and high-performing team, you will collaborate across Microsoft and our partner ecosystem to help customers realize the full value of digital technology and AI. The Senior Account Executive is responsible for helping medium and large organizations achieve their business goals by leveraging Microsoft’s cloud, AI, data, security, and productivity solutions. This role develops and maintains trusted relationships with executive leaders, business decision makers, and technical stakeholders while leading customer engagements that drive measurable business outcomes. The Senior Account Executive acts as a trusted advisor to customers, orchestrating Microsoft resources and partner capabilities to address customer needs, accelerate digital transformation, and create long-term customer and business value.
Job Responsibility
Develop and execute territory and account strategies to achieve revenue growth and customer success objectives
Build and maintain trusted relationships with C-level executives, business decision makers, and technical stakeholders
Understand customers’ business priorities, challenges, and transformation initiatives to identify opportunities for Microsoft solutions and services
Lead complex sales engagements from opportunity creation through negotiation and deal closure
Orchestrate Microsoft sales, technical, and customer success resources, as well as partner capabilities, to address customer needs
Drive adoption of AI, cloud, security, data, and business application solutions that support customers’ business outcomes
Generate and accelerate pipeline through account planning, customer engagement, digital sales tools, and partner co-selling motions
Maximize retention, renewal, upsell, and cross-sell opportunities throughout the customer lifecycle
Utilize data, insights, and digital tools to improve sales execution, forecasting accuracy, and business performance
Act as a trusted advisor by helping customers define and execute their digital transformation strategy
Continuously develop expertise in Microsoft technologies, industry trends, and consultative selling methodologies
Requirements
5+ years of experience in technology sales, solution sales, business development, or a related field
Proven ability to manage complex sales cycles involving multiple stakeholders and partner ecosystems
Strong self-motivation and ability to drive business outcomes through cross-functional collaboration
Experience with solution-selling methodologies and cloud-based technology solutions
Experience engaging with C-level executives and senior business leaders
Strong communication, negotiation, presentation, and relationship management skills
Ability to understand customer business challenges and translate them into strategic technology solutions
Bachelor’s degree or equivalent practical experience
Native-level Japanese language proficiency
Nice to have
Experience selling AI, cloud, data, security, or business application solutions
Experience working with partner-led sales motions or indirect sales channels
Business-level English communication skills
Industry expertise in one or more commercial sectors