This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Develops and implements account management and cross/up sell strategies to build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives for existing customers in assigned business segments, products, and geographies for a base of large market or multi-product and geography accounts
Serves as the primary interface for all products and services and creates demand for the organization's products and services by raising their profile with customers
Develops and executes account management strategy for a strategic, multi-geography or high tier book of business
Develops and executes the renewal process ensuring appropriate margins and customer/membership retention targets are achieved
Assesses the competitive environment and develops sales strategies
Develops and maintain and executes strategic cross-functional annual business plan and account strategy by customer
Works collaboratively within Aetna and across business functions
Responsible for Customer Strategy & Relationship Management
Understands industry trends, market dynamics
Leads coordination for communications of any CVS/Aetna News
Directly accountable for retention of assigned portfolio
Supports New Business Sales team with finalist meetings for new opportunities
Responsible for financial performance, including pricing and negotiation
Leads Presentations with clients
Required to communicate with internal and external parties
May require travel to offsite locations for in-person meetings
Requirements:
5+ years of relevant health insurance industry experience working with large and complex customers
Ability to travel within the market
Health & Life licensed
Demonstrated experience with client retention
Multi-functional experience, e.g., underwriting, actuary, product, network, or other areas supporting the health insurance ecosystem
Experience making formal presentations
Bachelor's degree in business or related field, or equivalent work experience
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access