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Senior Account Executive – Existing Account Team

India, Mumbai · Job Posted February 19, 2026
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Job Description

We are seeking a highly skilled and results-oriented Senior Account Executive to join our Existing Account Team (EAT) in Mumbai. This role focuses on maximizing revenue from an assigned portfolio of existing customers through driving renewals, upsells, cross-sells and fostering account expansion. The ideal candidate will play a critical role in growing revenue while ensuring client satisfaction and retention. This is a role for individuals passionate about building strategic relationships, identifying growth opportunities and enhancing customer lifetime value.

Job Responsibility

  • Own and manage a defined portfolio of existing accounts, driving revenue growth and retention
  • Strategize and execute on renewals, upselling, cross-selling, and expansion opportunities
  • Engage with key stakeholders and decision-makers to understand business requirements and align company solutions to their goals
  • Identify and act on opportunities to expand product adoption across new departments or use cases within customers' organizations
  • Collaborate closely with Customer Success teams to monitor account health, reduce churn, and drive increased usage and adoption
  • Analyze data-driven insights to proactively manage account health, forecast pipeline, and identify expansion trends
  • Ensure consistent and clean pipeline maintenance with accurate forecasting and CRM updates

Requirements

  • 4–5 years of B2B SaaS account management, sales or expansion-related experience
  • Proven success in driving renewals, upselling and cross-selling within existing accounts
  • Strong understanding of value-based selling principles and the ability to articulate ROI
  • Experience negotiating contracts and terms aligned with business outcomes

Nice to have

Experience in working within SaaS startup environments or with multiple product lines

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