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We are currently seeking a Senior Account Director to join our Paris team. You'll be instrumental in answering briefs and helping solve challenges across brand, business and experience for our cross-category clients. More than a manager or consultant, you will foster partnerships with clients to deliver measurable impact, helping come up with creative solutions to business problems and to crack open new opportunities. Your deep understanding of our clients’s brands, businesses and briefs will enable you to drive their digital transformation and effective results. And your ability to lead internal teams, acting as the liaison between client and team, will enable and empower the rest of your fellow team members to deliver the highest fidelity work.
Job Responsibility
Establish collaborative partnerships with key clients to deliver against business objectives
Continuously research, think, and develop thought provoking questions, ideas, pivots and proposals to our clients
Consistently demonstrate your strategic capability and presentation skills in framing client challenges, defining project approaches and ensuring value based outcomes
Effectively empathise, synthesise and communicate client requirements in clear briefings
Motivate and coordinate multidisciplinary teams across studios, disciplines and partners
Support continual process improvements across the AKQA’s evolving service offering
Requirements
Agency experience beyond handling ATL comms required, knowledge in digital experiences, services and ecosystems mandatory - you understand how to translate marketing objectives into innovation opportunities
Establish collaborative partnerships with key clients to deliver against business objectives - you are responsible for their business performance and our client satisfaction score
Continuously research, think, and develop thought provoking questions, ideas, pivots and proposals to our clients - you know how to organically grow clients by being 6 months ahead
Consistently demonstrate your strategic capability and presentation skills in framing client challenges, defining project approaches and ensuring value based outcomes - you build trust with clients because you’re passionate about being in front of them
Effectively empathise, synthesise and communicate client requirements in clear briefings - you know that the team’s success comes down to focus and clarity of the task at hand
Motivate and coordinate multidisciplinary teams across studios, disciplines and partners - you understand that your team is your business and you should treat them with respect, empathy and inspiration
Support continual process improvements across the AKQA’s evolving service offering - we are a continuous work in progress or your ability to identify improvements is what sets you apart
7+ years working in a client services or account management role in digital, strategy, non-traditional advertising agency or business consulting environment
Prior success in driving new business opportunities, from identification through to conversion, including presenting autonomously at senior levels
Understanding of a strategic consulting and professional services approach
Experience of managing global clients and leading accounts at a senior level
Strong understanding of the digital landscape, customer experience perspective and transformation
Strong problem-solving skills
able to demonstrate how you’ve made a measurable difference to an organisation, project or team
High emotional intellect, the ability to drive projects and lead an internal team through various scenarios with clients
Operational savvy and know-how, in order to work with the teams and draw the balance between servicing our clients and protecting our own team and interests