This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Senior Account Directors (SAD) are trusted Client leads responsible for delivery excellence across complex accounts. They partner closely with Client Delivery Team, production counterparts and Clients to ensure operational discipline, commercial performance, resource optimisation and effective project execution. SADs lead teams, manage senior Client relationships and ensure all delivery meets Hogarth’s global standards.
Job Responsibility:
Act as the senior Client Delivery contact across multiple clients and markets
Ensure client needs are understood, met and escalated appropriately
Oversee on-time delivery and swift resolution of delivery issues
Lead status updates, scope definition, expectation-setting and problem-solving
Collaborate with Client Delivery Teams, Production and Finance to ensure smooth operations and delivery
Lead complex projects from initiation to completion
Ensure teams have clarity on timelines, deliverables and priorities
Drive process innovation and operational discipline across engagements
Maintain detailed project documentation including scope, timelines, trackers, risk registers and reports
Identify risks early, develop contingency plans and escalate when appropriate
Review team structure and resourcing needs to ensure optimal utilisation and profitability
Ensure all work meets Hogarth’s quality standards
Create a culture of collaboration, respect, equality and inclusion
Lead by example – demonstrating ownership, professionalism and passion
Inspire the team and remove barriers to their success
Support team development, performance management and talent retention
Demonstrate strong commercial abilities and financial acumen
Oversee budgets, track costs and reconcile estimates to actuals
Manage billing, reporting and profitability across accounts ensuring all projects are profitable
Ensure understanding of commercial arrangements, contractual obligations and SLAs
Protect margins and proactively identify organic revenue-growth opportunities
Requirements:
Client or project management experience within integrated or digital agencies
Strong understanding of production processes across digital, social, content and video
Proven experience leading complex projects and multi-disciplinary teams
Strong senior client relationship-building skills
Commercially astute, able to build scopes, budgets and commercial models
Strong written and verbal communication skills
Experience working with global teams and stakeholders
Proficiency with Microsoft Office and project management tools such as JIRA, Smartsheet, Trello or Miro
A curiosity and foundational understanding of AI and its application
What we offer:
Retirement Annuity
Discovery Medical Aid
Discovery Risk Benefits
Employee Assistance Programme
15 Days of leave in addition to public holidays
Additional Full day for your birthday
Parental Leave - 4 Months and 10 Days paid leave shared between both parents for a new baby