Senior Account Director

• Responsible for strategic business knowledge of client’s business as well as ownership of mid-level client relationships and health, including engagement, satisfaction and financial health
• Partners with Project Management and Operations to determine & implement project timelines, budgets, workflows, and delivery parameters, ensuring all work is delivered in line with clients’ objectives and priorities and represents the best of Monks’ capabilities
• Define and set the standards for quality, productivity, and timeliness based on the needs of the clients’ business. When necessary, drive prioritization conversations and decisions with client teams
• Responsible for the successful input, output and productivity of small to very large teams of makers through a multi-departmental team
• Keep internal leads informed on the progress of projects and ensure that work meets the client’s creative goals
• Keep clients informed on the progress and status of projects and timelines
• Consistently provide client with clear expectations for review turnarounds and production needs and flag any production schedule implications
• Deliver effective data storytelling against campaigns and creative

• 9+ years of experience in coordinating projects and/or teams in digital creative / production at an agency
• Digital production experience required
• Experience in CPG preferred
• Diplomatic and empathetic leadership
• Relationship builder - partners with cross functional teams and clients to foster positive experiences and trust
• An effective communicator, strong writer and strong presenter, strong people person
• Fluent in discussing creative, strategy and in navigating organizations to get to better creative output
• Ability to balance the best interests of client against all production timelines, budgets and needs
• Skilled at distilling information into actionable steps for internal teams
• A solutions-oriented approach to dynamic and fluid client needs
• Experience with and comfortable working within various project management tools (Google, Outlook, JIRA, Monday.com, etc.)

Experience working on CPG campaigns

• Excellent, full coverage medical, dental, and vision insurance
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more
• Authentic commitment to DEI efforts and sustainable growth