Senior Account Development Manager

• Drive Sales Strategy & Acquisition: Identify and pursue new business opportunities (prospecting) while identifying growth potential within existing partners worldwide
• Develop and implement effective sales strategies to achieve revenue targets in the contract and digital logistics sector
• Manage the Full Sales Cycle: Maintain a robust sales pipeline, leading the qualification, proposal, negotiation, and closing of deals
• Ensure consistent follow-up and timely closure of opportunities, progressing them to signed contracts
• Build C-Level Relationships: Develop account strategy plans and build strong relationships with internal and external stakeholders up to C-level
• Gain an in-depth understanding of each partner’s supply chain to provide tailored ZEOS solutions that increase efficiency, competitiveness, and profit
• Own Financial Performance: Ensure gross margin and revenue targets are met through cost control, rigorous forecast management, and annual price negotiations
• Collaborate & Solve Complexity: Work closely with logistics, operations, and finance teams to ensure seamless service delivery and customer satisfaction
• Resolve critical issues with a high level of complexity and de-escalate in a timely manner
• Report & Optimise: Provide accurate and concise reporting on a monthly basis regarding key actions, forecasts, and ongoing opportunities
• Undertake special projects to support the development of sales team processes and practices

• 5-10 years of sales experience with a strategic scope
• Demonstrable track record of negotiating and closing deals and meeting or exceeding sales quotas
• Extensive industry experience from the field of logistics (contract/digital) and/or key account management in e-Commerce
• Highly organised, autonomous, and capable of navigating in a fast-paced, exciting, and entrepreneurial organisation
• Able to build strong relationships with key decision-makers up to C-level and effectively present tailored solutions
• Confidently interpret data, draw conclusions, and create accurate sales forecasts and presentations
• Bachelor's degree in Business or Supply Chain Management
• Fluent in English

German skills are a plus

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year (for Zalando SE)
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available