SENDIAS Adviser

• Offering timely and impartial advice via phone, email, webchat and in-person
• Supporting families and young people through SEND processes, including appeals and mediation
• Promoting the service across the community and supporting volunteer development
• Staying up to date with relevant legislation and best practices
• Contributing to service planning and continuous improvement

• Experienced in working with parents, carers, and/or young people, ideally within the SEND or education sector
• Knowledgeable about SEND legislation, including the Children and Families Act 2014 and the Equality Act 2010
• Adaptable – SEND legislation is likely to change in the near future
• Empathetic and resilient, with the ability to support families through emotionally challenging situations
• Organised and proactive, able to manage a varied, demanding workload and meet deadlines
• Collaborative, with excellent communication skills and the ability to build strong relationships with families and professionals alike
• Tech-savvy, proficient in using Microsoft Office and databases
• A relevant qualification (e.g. IPSEA Legal Training) is desirable, but not essential if you bring the right experience and attitude
• An enhanced DBS check and a full driving licence are essential

A relevant qualification (e.g. IPSEA Legal Training)

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events
• flexible and agile working arrangements
• discounts on various Cafés, restaurants, shops
• auto enrolment onto our generous Pension Scheme
• the opportunity to gain membership to Costco
• discounted gym memberships
• travel discounts with Arriva