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Semi Sr Application Database Administrator

https://www.citi.com/ Logo

Citi

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Location:
Costa Rica , Heredia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The position has the responsibility for researching, troubleshooting, and supporting multiple clients’ applications located in LATAM region who uses a wide brand of technologies and environments. The role of Oracle Apps DBA requires the expertise and skills to diagnose serious issues and provide exceptional support for mission-critical applications as part of Platform Services Team.

Job Responsibility:

  • Manage and maintain the organization’s application databases, ensuring optimal performance, availability, and security
  • Collaborate with developers to design, implement, and optimize database structures that align with application requirement
  • Perform database tuning and optimization, including indexing, query analysis, and resource allocation to maximize efficiency
  • Oversee database patching, upgrade, and migrations, ensuring minimal downtime and system reliability
  • Ensure the backup and recovery plans to safeguard data integrity and support disaster recovery strategies
  • Monitor database performance and proactively identify and resolve bottlenecks and issues
  • Implement and enforce database security policies, ensuring compliance with organizational and regulatory requirements
  • Troubleshoot and resolve complex database issues in collaboration with development and infrastructure team
  • Document database architectures, processes, and procedures to support operational and troubleshooting needs
  • Provide technical guidance and support to application teams on database-related topics and best practices
  • Provisioning of development and testing environments
  • Work closely with development/dba team to fine tune SQL and PL/SQL code
  • Work in conjunction with Unix Admins to support of root level activities
  • Work in conjunction with Middleware team to support app/web servers level activities
  • Respond promptly to incidents and service requests, diagnosing and resolving issues efficiently
  • Participate in On-call support to ensure the highest standards of availability, resilience, integrity, security, and performance required by business
  • Provide technical support and guidance to end-users of the application and databases
  • Provide system information as requested during audits
  • Enforce policies and procedures
  • Other job-related duties and responsibilities may be assigned from time to time

Requirements:

  • Bachelor’s degree in computer science, Information Technology or equivalent professional experience
  • 5+ years of experience as a Database Administrator, preferably in application database environments
  • Proficiency in database management systems such as Oracle and SQL Server
  • Strong understanding of SQL, PL/SQL for query optimization and troubleshooting
  • Experience with database performance tuning and monitoring tools
  • Familiarity with backup and recovery solutions, HA and DR
  • Knowledge of database security practices, including encryption, roles, and permissions
  • Solid understanding of database design, normalization, and data modeling principles
  • Experience working with ETL tools, APIs, or integration framework for data transformation
  • Proficiency in LINUX/Unix operating systems
  • Demonstrated scripting skills through Python, Shells or others
  • Excellent problem-solving skills and attention to detail in diagnosing and resolving issues
  • Strong communication skills to collaborate effectively with developers and other IT teams

Nice to have:

  • Focus on customer support and the ability to build successful working relationships with Clients
  • Excellent interpersonal, presentation and communication skills, verbal & written
  • Extreme focus on Client satisfaction and client relationship management
  • Exceptional verbal and written communication
  • English Language skills, both written and verbal are a must
  • Ability to work calmly and professionally in high pressure situations
  • Attention to detail and the ability to learn quickly
  • Must be extremely comfortable interacting with customers
  • Must have strong problem solving and troubleshooting skills
  • Must be able to learn new software products and embrace new technology
  • Trustworthy, reliable, and dependable
  • Positive team player

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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