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The U.S. Consumer Cards organization delivers a wide array of credit card services to individual consumers, small businesses, and for our co-branded and retail partners. Our core offerings are focused on credit cards, providing a comprehensive suite of products designed to meet various client payment and lending needs. To deliver on our brand promise, we operate as a truly client-centric organization, driving a high tech, high touch experience for the full Citi relationship, particularly in the U.S. To do so, we have aligned our structure with our strategy, to ensure we win in the U.S., our largest market, and drive greater client-centricity across product, segment and geography. Media is a critical area of focus and growth for Citi U.S. Consumer Cards. The U.S. Consumer Cards Media team is comprised of product and channel marketers who are responsible for driving growth while transforming our digital marketing capabilities to shift the quality and mix of digitally sourced accounts. This includes profitably acquiring new accounts, managing key acquisitions channels, bringing new and refreshed products to market, partnering on through-the-line campaigns, testing new tactics, and driving marketing innovation. We are seeking a SEM Senior Analyst to join our Paid Search Activation team. This role will handle the day-to-day builds, QA, and monitoring of paid search campaigns. This role will be focused entirely on hands-on keyboard campaign build and execution, ensuring every campaign is launched flawlessly, monitored effectively, and optimized according to business goals and compliance standards.
Job Responsibility:
Upload and structure campaigns in Google Ads and Microsoft Ads, including ad groups, keywords, match types, and bid strategies
Write and traffic ad copy variations, ensuring alignment with brand tone and compliance requirements
Implement sitelinks, callouts, structured snippets, and other ad extensions
Apply audience targeting, geotargeting, device bid adjustments, and scheduling
Apply UTMs, click trackers, and Floodlight/Conversion tags
Test tags in GTM and validate firing in QA tools before launch
Confirm alignment with analytics team tracking documentation
Perform structured QA checks: ad approval status, correct URLs, negative keyword coverage, budget caps, and proper account hierarchy
Validate campaign builds against compliance requirements (disclaimers, negative keywords, etc.)
Ensure proper account hygiene, deduplication of keywords, ad rotation settings, bid strategy checks
Check daily budget pacing, CTR, CPC, and conversion trends
flag anomalies
Run “morning health checks” on campaign performance dashboards
Generate weekly campaign performance reports with commentary
Set up A/B or multivariate ad copy and landing page tests
Monitor test performance, capture results, and report insights back to Managers/Strategists
Maintain build trackers, QA logs, and pacing sheets
Document learnings from campaign builds to improve SOPs
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
2–5 years of experience in SEM execution
Strong working knowledge of Google Ads, Microsoft Ads, SA360, GA4, and Excel/Sheets
Meticulous attention to detail and process discipline
Strong analytical mindset with ability to troubleshoot quickly
Bachelors/University degree or equivalent experience
Nice to have:
Hands-on keyboard agency experience a plus
Prior experience working in highly-regulated industries preferred
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards
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