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The primary responsibilities of a Selling Supervisor are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
Job Responsibility:
Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target
Organize and prioritize the selling floor to support the sales effort and overall client experience
Ensure all items are stocked at all times
Maintain selling floor to meet standards
Provides assistance as need in inventory preparation
Responsible for processing and ensuring the accuracy of all transactions
Responsible for the opening and closing of daily till and ensuring assets are properly monitored and reported
Approval of returns and exchanges
Partners with management on POS decisions and communicates discrepancies
Maintain cleanliness and organization of workstation at all times
Responsible for opening and closing procedures including store access, alarm protocols, till closing, employee sign in sheets and bag checks
Ensure key log controls are maintaining daily in partnership with AP
Practices appropriate AP techniques and follow all guidelines for key control and merchandise security
Responsible for complying with all asset protection procedures
Respects physical EAS tagging guidelines and ensure all products are properly ticketed
Properly prepares for physical inventory and participates in monthly cycle counts
Consistently provide high levels of service to our clients within the Hermès standard of service
Requirements:
2+ years of experience in sales and/or supervisory capacity
experience in a luxury environment preferred
Strong leadership and communication skills
Even-tempered with ability to continuously multi-task
Self-starter and able to work independently while balancing collaboration with a team
Strong organizational skills
Open availability to accommodate needs of the business
Ability to lift between 0-25 lbs. without assistance
Nice to have:
experience in a luxury environment preferred
What we offer:
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more
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