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Chat3D Logo Chat3D · Sales

Selling and Service Assistant, Meatpacking

United States, New York 24.67 - 27.01 USD / Hour · Job Posted April 23, 2026
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Job Description

The Hermès Meatpacking Boutique opened in 2019 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment. The Selling and Service Assistant (SSA) provides clerical support for both front and back of house operations in the Hermès boutique. The SSA is responsible for processing and ensuring the accuracy of all transactions (including receptions, CRM, SKUs, monetary payment and client verification) and the administration support of after sales services when needed. Partners with management team on POS decisions.

Job Responsibility

  • Provide clerical support for both front and back of house operations
  • Process and ensure accuracy of all transactions
  • Provide administration support of after sales services
  • Record point of sales transactions
  • Provide high levels of client service
  • Support sales team with selling process
  • Organize and prioritize work station and selling floor
  • Provide assistance in stockroom operations
  • Support After Sales area
  • Record accurate CRM files
  • Answer phones and exhibit customer service

Requirements

  • 1 year retail experience, in a luxury environment preferred
  • Strong communication skills
  • Experience with POS and/or cash handling strongly preferred
  • Customer service oriented
  • Ability to multi-task
  • Detail oriented
  • Strong organizational skills
  • Computer skills: Microsoft Office
  • Ability to handle difficult situations with grace, compassion and composure
  • Ability to lift between 0-25 lbs. without assistance

What we offer

  • Commission and bonus incentives based on sales performance
  • Medical, Dental, Vision
  • Life Insurance and Disability
  • Paid time off (15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
  • Paid Parental Leave and Transition Time
  • 401(k) and Roth Retirement Plan with company matching and profit sharing
  • Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
  • Product discount and EAP resources
  • Access to Calm App, Health Advocate, Family Building Support, and more
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