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Self Storage Relief Manager

United States, Charlotte · Job Posted January 16, 2026
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Job Description

Put your life experience to work for us at American Store & Lock! The chosen American Store & Lock Relief Manager will attend our four-phase training program with one of our USG Certified Trainers on sales, operations, auction process, and our use of world-class marketing techniques to deliver Solutions to our clients. Employees also receive ongoing training throughout the year and annually at our Company Meeting. Self-Storage is a fast-paced environment. Our employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more! Our stores are retail and open Monday – Saturday from 9:00am - 6:00pm.

Job Responsibility

  • Greeting everyone at your facility with a smile and a handshake
  • Helping your customers determine the best size unit before each rental
  • Completing all paperwork correctly for each rental
  • Completing scheduled facility Walk Thru and Lock checks
  • Posting all payments made the day of receipt
  • Tracking and following up on past due accounts
  • Record keeping of all customer records
  • Making DAILY bank deposits and posting receipts as instructed
  • Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
  • Maintaining merchandise for customer purchase
  • Cleaning vacant units to rentable condition
  • Ensuring grounds, office, and bathrooms are clean and presentable at all times
  • Preparing auction units according to procedure and lien laws as needed
  • Assist customers with U-Haul
  • rentals, cleaning, returning equipment

Requirements

  • Valid Driver’s License
  • Successfully Complete Background Check
  • Successfully Complete Drug Screen
  • Attitude and Aptitude Testing
  • Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance
  • Specific vision abilities required: Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus
  • Ability to stand
  • walk
  • use hands to finger, handle, or feel
  • reach with hands and arms
  • climb or balance
  • bend
  • kneel
  • crouch
  • or squat
  • talk or hear
  • sit for periods of time

What we offer

  • Medical Insurance with Company Contribution
  • Dental Insurance
  • Vision Insurance
  • Additional Supplemental Options
  • Employee Assistance Program (EAP)
  • Up to 120 hours PTO annually
  • 401k with company match
  • Paid Holidays
  • Immediate Pay (Pay Advance Program)
  • Award-winning training programs
  • Competitive pay
  • Monthly bonus potential

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