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Self Storage Relief Manager

United States, Garfield Heights · Job Posted February 13, 2026
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Job Description

Part Time Self Storage Relief Manager position at Rockside Self Storage (Universal Storage Group). A fast-paced environment where employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more. Stores are retail and open 6 days a week from 9:30am – 6:00pm. Hours for this position are Friday (9am-6pm), Sat (9am-3pm) and Monday (9am-6pm).

Job Responsibility

  • Greeting everyone at your facility with a smile and a handshake
  • Helping customers determine the best size unit before each rental
  • Completing all paperwork correctly for each rental
  • Completing scheduled facility Walk Thru and Lock checks
  • Posting all payments made the day of receipt
  • Tracking and following up on past due accounts
  • Record keeping of all customer records
  • Making DAILY bank deposits and posting receipts as instructed
  • Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
  • Maintaining merchandise for customer purchase
  • Cleaning vacant units to rentable condition
  • Ensuring grounds, office, and bathrooms are clean and presentable at all times
  • Preparing auction units according to procedure and lien laws as needed

Requirements

  • Valid Driver’s License
  • Successfully Complete Background Check
  • Successfully Complete Drug Screen
  • Attitude and Aptitude Testing
  • Physical ability to regularly lift up to 25 pounds, frequently lift up to 50 pounds, and occasionally lift up to 100 pounds with assistance
  • Specific vision abilities (Distance vision, Peripheral vision, Depth perception, Ability to adjust focus)
  • Ability to stand, walk, use hands, reach, climb, balance, bend, kneel, crouch, squat, talk, hear, and sit for periods

What we offer

  • 401k with company match
  • Paid Holidays
  • Three phase training program with Certified Trainers on sales, operations, and marketing
  • Ongoing training throughout the year and annually at Company Meeting

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