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Put your life experience to work for us at Forest Hills Storage. Universal Storage Group manages Forest Hills Storage and is a dynamic, growing, innovative company delivering world class customer service. The chosen Forest Hills Storage Relief Manager will attend our three-phase training program with our Certified Trainers on sales, operations, and our use of world-class marketing techniques to deliver Solutions to our clients. Employees also receive ongoing training throughout the year and annually at our Company Meeting. Self-Storage is a fast-paced environment. Our employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more. Our stores are retail and open Monday – Saturday from 9:00am - 6:00pm.
Job Responsibility:
Greeting everyone at your facility with a smile and a handshake
Helping your customers determine the best size unit before each rental
Completing all paperwork correctly for each rental
Completing scheduled facility Walk Thru and Lock checks
Posting all payments made the day of receipt
Tracking and following up on past due accounts
Record keeping of all customer records
Making DAILY bank deposits and posting receipts as instructed
Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
Maintaining merchandise for customer purchase
Cleaning vacant units to rentable condition
Ensuring grounds, office, and bathrooms are clean and presentable at all times
Preparing auction units according to procedure and lien laws as needed
Maneuvering RV’s, box trucks, and other large vehicles
Requirements:
Valid Driver’s License
Successfully Complete Background Check
Successfully Complete Drug Screen
Attitude and Aptitude Testing
Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance
Specific vision abilities required (Distance vision, Peripheral vision, Depth perception, Ability to adjust focus)
Physical ability to stand, walk, use hands, reach, climb, balance, bend, kneel, crouch, squat, talk, hear, and sit for periods of time
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