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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
Job Responsibility
Engage with customers on the sales floor, understanding their needs and using your product and service knowledge to support confident purchasing decisions
Actively contributes to sales performance, approaching customers with a positive, service focused attitude and supporting business growth
Ensure high product availability by accurately replenishing your assigned sales and warehouse areas, supporting both customer demand and operational efficiency
Always Follow IKEA Standard Operating Procedures (SOPS) to maintain a safe environment for customers and coworkers across sales and fulfilment activities
Operate warehouse equipment to support fulfilment, stock movement, replenishment, and internal transportation of goods
Manage stock handling processes, including storing, retrieving, replenishing, and moving inventory between warehouse and sales floor
Maintain a clean, organised, and fully stocked sales area, ensuring accurate pricing and strong visual standards
Collaborate closely with your team and other departments to deliver a seamless customer experience and foster an inclusive, supportive workplace
Passionate about learning and sharing the IKEA product range with customers
Able to prioritise multiple tasks and are comfortable with on-the-job physical activity
Adopt a customer-focused mindset and strive to deliver a memorable shopping experience
A friendly attitude and are comfortable with connecting and interacting with people
Ability to prioritise and organise individual work duties to make the most efficient use of time available
A flexible approach/open to change
Good personal discipline and attention to detail
Confident in approaching and talking to people and demonstrating a friendly manner when approached by colleagues
This role is physically demanding and requires regular lifting, carrying and moving of heavy, bulky flat-packed furniture
The candidate must be comfortable performing repetitive manual handling tasks and being on their feet for extended periods while always maintaining safe work practices
What we offer
$28.31 base hourly pay rate
Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)