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Self-Serve Warehouse Co-worker

Australia, Rhodes Employment contract 28.31 AUD / Hour · Job Posted June 01, 2026

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Job Description

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Job Responsibility

  • Engage with customers on the sales floor, understanding their needs and using your product and service knowledge to support confident purchasing decisions
  • Actively contributes to sales performance, approaching customers with a positive, service focused attitude and supporting business growth
  • Ensure high product availability by accurately replenishing your assigned sales and warehouse areas, supporting both customer demand and operational efficiency
  • Always Follow IKEA Standard Operating Procedures (SOPS) to maintain a safe environment for customers and coworkers across sales and fulfilment activities
  • Operate warehouse equipment to support fulfilment, stock movement, replenishment, and internal transportation of goods
  • Manage stock handling processes, including storing, retrieving, replenishing, and moving inventory between warehouse and sales floor
  • Maintain a clean, organised, and fully stocked sales area, ensuring accurate pricing and strong visual standards
  • Collaborate closely with your team and other departments to deliver a seamless customer experience and foster an inclusive, supportive workplace

Requirements

  • Previous warehouse and/or sales experience preferred
  • Passionate about learning and sharing the IKEA product range with customers
  • Able to prioritise multiple tasks and are comfortable with on-the-job physical activity
  • Adopt a customer-focused mindset and strive to deliver a memorable shopping experience
  • A friendly attitude and are comfortable with connecting and interacting with people
  • Ability to prioritise and organise individual work duties to make the most efficient use of time available
  • A flexible approach/open to change
  • Good personal discipline and attention to detail
  • Confident in approaching and talking to people and demonstrating a friendly manner when approached by colleagues
  • This role is physically demanding and requires regular lifting, carrying and moving of heavy, bulky flat-packed furniture
  • The candidate must be comfortable performing repetitive manual handling tasks and being on their feet for extended periods while always maintaining safe work practices

What we offer

  • $28.31 base hourly pay rate
  • Above award rates and penalty rates (including Sunday and Public Holidays)
  • 5 weeks Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 24/7 access to Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

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