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Self-Serve Co-worker

https://www.ikea.com Logo

IKEA

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Location:
Australia , North Lakes

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Category:

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Contract Type:
Employment contract

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Salary:

28.31 AUD / Hour

Job Description:

As a Self-Serve Co-worker, you will support customers in the self-serve area of the store, helping them locate products, make confident purchasing decisions, and enjoy a smooth shopping experience. You will also help ensure the sales area is well organised, fully stocked, and ready for customers.

Job Responsibility:

  • Engaging with customers to understand their needs and helping them find the right IKEA products and services
  • Supporting customers with product knowledge to help them make informed purchasing decisions
  • Actively participating in sales while contributing to department goals and business growth
  • Maintaining a clean, organised, and well-presented sales area
  • Ensuring products are correctly priced, stocked, and available for customers
  • Working closely with your team and other departments to support a collaborative and positive store environment

Requirements:

  • Enjoy interacting with customers and providing friendly, helpful service
  • Are interested in learning about the IKEA product range and sharing that knowledge with others
  • Are comfortable prioritising tasks and working in a fast-paced retail environment
  • Take a customer-focused approach and enjoy creating a positive shopping experience
  • Are organised and able to manage your tasks effectively during busy periods
  • Are open to change and flexible in your approach to work
  • Have good attention to detail and take pride in maintaining well-organised spaces
  • Feel confident approaching and speaking with customers and colleagues
  • Comfortable lifting, carrying, and moving heavy, bulky flat-packed furniture
  • Able to perform repetitive manual handling tasks and extended periods of standing and walking while maintaining safe work practices
What we offer:
  • Above award rates and penalty rates (including Sunday and Public Holidays)
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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