Self Serve Co-Worker, IKEA

Self Serve Co-Worker

IKEA

Location:
Canada, Coquitlam

Category:
Customer Service

Contract Type:
Not provided

Salary:

20.38 CAD / Hour

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Job Description:

Self Serve Co-Worker position at IKEA in Coquitlam, British Columbia. Role focuses on customer service, helping customers find products, maintaining store presentation, and providing home furnishing solutions in a physically demanding retail environment.

Job Responsibility:

Be an IKEA Ambassador by understanding impact on customer experience and offering home furnishing solutions
Help customers find their way around the store
Ensure recovered product is put away properly and area is stocked and presentable visually
Ensure all shelf labels are clear and accurate
Identify customer needs by asking insightful questions and advise on best solutions for their homes
Stay current and knowledgeable about in-store specials, delivery options, product features and benefits
Support team with additional duties as required

Requirements:

Amazing attention for details and ability to juggle multiple competing priorities
Top notch customer service skills with ability to assess customer needs quickly and sell solutions
Ability to strike up conversations easily (people-person)
Passion for IKEA products and design, as well as Sustainability commitment
About 6-month work experience in high-volume sales or customer service environment
Comfortable working in physically demanding, fast-paced environment (able to lift items up to 50 lbs)

What we offer:

Wellness days (in addition to vacation days)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and healthy meal options)
Parental leave
Bereavement leave
Employee assistance program (mental, physical, and financial wellbeing support)

Additional Information:

Job Posted:
November 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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