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Patrol hotel property, guest areas, beach and pool areas, parking lots, and back-of-house spaces. Monitor hotel activity and respond promptly to guest and employee concerns. Maintain safety and security presence throughout the resort. Respond to emergencies, incidents, disturbances, and guest assistance requests. Complete incident reports and maintain accurate daily logs. Enforce hotel safety procedures, policies, and emergency protocols. Assist with crowd control, event security, and access control when needed. Work closely with hotel leadership and departments to ensure a safe guest experience. Provide friendly and professional guest service at all times.
Job Responsibility
Patrol hotel property, guest areas, beach and pool areas, parking lots, and back-of-house spaces
Monitor hotel activity and respond promptly to guest and employee concerns
Maintain safety and security presence throughout the resort
Respond to emergencies, incidents, disturbances, and guest assistance requests
Complete incident reports and maintain accurate daily logs
Enforce hotel safety procedures, policies, and emergency protocols
Assist with crowd control, event security, and access control when needed
Work closely with hotel leadership and departments to ensure a safe guest experience
Provide friendly and professional guest service at all times
Requirements
Previous security, hotel, resort, or customer service experience preferred
Valid Florida Security License preferred or ability to obtain one
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Ability to walk and stand for extended periods in indoor and outdoor environments
Flexible schedule including nights, weekends, and holidays