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The Security & Technology Specialist will play a key role in supporting strengthening client relationships, identifying opportunities for service innovation, and evaluating emerging security technologies. The role will support the Innovation & Technology, Sales & Operational team in research emerging technologies, support solution design, analyse performance data, and contribute to innovation projects across guarding, monitoring, mobile response and digital security solutions. You will be working Mon-Fr (40hrs p/w) with Hybrid flexibility. You will be required to be on site minimum 3 days with occasional out-of-hours/weekends. If you're a veteran, we’d love to hear from you — your experience, resilience and teamwork are highly valued here.
Job Responsibility:
Assist in researching new technologies (AI, analytics, automation, IoT, biometrics, drones, wearables) and summarising findings for senior colleagues
Support pilot projects and the testing of innovative solutions alongside the Technical Services and Intel teams
Help review technology performance and gather feedback from operational teams
Support in producing solution documentation, diagrams, and proposal inputs for client-facing teams
Help develop blended service models combining frontline officers, monitoring services and technology tools
Contribute to benchmarking exercises, comparing Corps’ offerings with wider industry innovations
Assist with mapping operational processes (e.g., rostering, incident reporting, mobile workflows)
Support small-scale continuous improvement activities using Lean or Six Sigma principles
Help identify areas where automation or digital tools could improve efficiency
Gather performance data from monitoring platforms, field teams, IoT sensors, or analytics tools
Produce clear reports, dashboards, and summaries highlighting trends and areas for improvement
Support ROI calculations and basic business case modelling
Assist in preparing presentations for innovation workshops, client meetings and internal showcases
Join client site visits to observe systems, technologies, and operational processes
Support senior team members in maintaining strong stakeholder relationships across the business
Participate in ongoing training on security systems, monitoring centre practices, analytics tools and project methodologies
Stay current on UK private security trends, emerging technology, and industry standards
Requirements:
Excellent communication skills and a strong customer focus
Strong interest in technology and innovation, digital transformation or security systems with the ability to assess and apply emerging solutions
Experience in process improvement by using Six Sigma or similar frameworks
Analytical mindset with good problem-solving ability
Lean Six Sigma Yellow/Green Belt (or working towards) – essential
Google Data Analytics Certificate - desirable
Microsoft Power BI Fundamentals – desirable
Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
Able to achieve vetting to BS7858 Standards
Nice to have:
Google Data Analytics Certificate
Microsoft Power BI Fundamentals
What we offer:
25 Days annual leave per annum
Company sick pay scheme
Access to Digital GP & Medicash Scheme (subject to conditions)
Excellent Company Pension Scheme
Death in Service - 3x salary (subject to company pension enrolment, upon completion of probationary period)