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Security Team Member

United Kingdom, Minehead Employment contract · Job Posted April 16, 2026
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Job Description

As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority.

Job Responsibility

  • Deal with a wide range of challenges combining customer service skills with security knowledge
  • Ensure guests feel safe and secure throughout their stay
  • Carry out regular patrols of the Resort
  • Welcome guests on Mondays and Fridays to the Resort providing the best possible first two hours experience
  • Maintain access control of the three Resort entrances with a customer focused approach
  • Carry out first aid assistance to team and guests
  • Work in accordance to Butlin's, SIA and local licensing laws when working in licensed venues

Requirements

  • SIA Door Supervisor Badge required
  • hands on approach to work
  • ability to work well under pressure
  • positive ‘people person’ attitude
  • enjoy working in a team with common goals
  • passionate about delivering exceptional customer service
  • confident to work on your own initiative when necessary

What we offer

Live in accommodation may be available for those aged 18 and over and if relocating to the area

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