Security Support Service Coordinator Job at Allied Universal® (New York)

Service Delivery Manager - Managed Security

HPE Operations is our innovative IT services organization. It provides the exper...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

5+ years of experience in managed security services, cybersecurity delivery management, or IT service management
Proven track record of managing complex client relationships and delivering managed services
Experience working with Security Operations Centers (SOC) or MSSPs is highly desirable
Should have managed a team of Cyber Security engineers including SIEM, Vulnerability, IAM, HSM, etc
Experience in at least 3 of the below products is desirable: Microsoft Sentinel with Copilot, Microsoft Defender including VA, Thales HSM & Cipher Trust Manager, CyberArk PAM, Nexus Smart ID

Job Responsibility

Oversee the end-to-end delivery of managed security services, such as threat monitoring, incident response, vulnerability management, endpoint protection, and other cybersecurity services
Ensure services are delivered in compliance with Service Level Agreements (SLAs) and established security frameworks (e.g., NIST, ISO 27001)
Monitor and measure the performance of managed security services, identifying areas for improvement and ensuring high-quality service delivery
Manage and coordinate teams responsible for delivering managed security services, including security analysts, engineers, and consultants
Collaborate with internal teams (e.g., SOC, engineering, compliance) to ensure seamless service delivery and resolution of client issues
Provide leadership, guidance, and support to team members, fostering a culture of accountability and continuous improvement

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Hybrid Customer Service Coordinator

As a Customer Service Coordinator, you will be the first point of contact for pr...

Location

United Kingdom , Guildford

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

2-3 years in customer service or sales support roles
Excellent communication and interpersonal skills
Strong organisational and planning abilities
Proficiency with Microsoft Dynamics and general office software
A positive, results-driven mindset

Job Responsibility

Handle incoming new enquiry calls and general office calls, allocating as needed
Respond to new email enquiries promptly and professionally
Guide potential clients through our free identification service
Provide tailored advice to residential clients to secure survey sales
Follow up on survey proposals to convert them into confirmed instructions
Set up new projects in our MS Dynamics CRM, assign consultants, raise invoices, and process payments
Draft standard residential management plans to support Consultants
Assist the Sales and Marketing Manager with research, data collection, and other tasks

What we offer

31 days annual leave (including public holidays)
Enhanced Sick Pay
Life Assurance
Profit Share Scheme
Hybrid working (minimum 3 days in office after probation and training)

Fulltime

Client Service Coordinator

Join Our Team as a Client Service Coordinator at Signarama! Are you passionate a...

Location

United States , Sioux Falls

Salary:

16.00 - 19.00 USD / Hour

Signarama Alexandria

Expiration Date

Until further notice

Requirements

Strong proficiency in computer operations, including Windows Office and POS systems
Excellent command of the English language with strong spelling, grammar, and proofreading skills
Mathematically inclined with the ability to learn square footage, reading a tape measure, conversions between decimals, percentages, and fractions
Understanding of basic sales
Exceptional communication and customer service skills
Ability to stand for extended periods and manage frequent computer use
Reliable transportation to & from work
High-school diploma or equivalent

Job Responsibility

Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process
Marketing Execution: Implement store marketing strategies
Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion
Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance

What we offer

Bonus based on performance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Professional Development Opportunities
Dynamic and Supportive Work Environment

Fulltime

Service Support Administrator

Our client would like to recruit a Service Support Administrator to provide esse...

Location

United Kingdom , Ashford, Kent

Salary:

28000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience scheduling engineers across the UK
Previous experience in an administrative or coordination role, preferably in a technical or engineering environment
Strong organisational and multitasking abilities
Confident communicator, both verbal and written, with excellent customer service skills
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using internal software systems
High attention to detail and accuracy in record-keeping
Awareness of compliance and health & safety processes

Job Responsibility

Coordinate incoming service requests and manage job bookings
Maintain and update service schedules and engineer calendars
Ensure timely completion of engineer worksheets, reports, and timesheets
Assist in preparing documentation for audits, site visits, and inspections
Support the recruitment and onboarding process for new service staff
Serve as the first point of contact for customer service inquiries
Liaise with engineers regarding daily schedules, PPE/tooling needs, and job updates
Organise site visits and follow up on customer quotes and queries
Track and monitor compliance documentation such as PPE records and training certifications
Assist with incident reporting and follow-up actions

What we offer

Career growth and professional development opportunities
A fun, friendly, and supportive office environment within a family-run business
25 days holiday plus bank holidays
Private medical insurance
Regular team events and a fantastic company culture
A dog in the office

Fulltime

Vice President, Compliance Product Officer - Prime, Futures, and Securities Services

Serves as a function/business/product compliance risk officer for Independent Co...

Location

Japan , Chiyoda

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Knowledge of Compliance laws, rules, regulations, risks and typologies
Must be a self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Strong written and verbal communication and interpersonal skills
Ability to both work collaboratively and independently
ability to navigate a complex organization
Advanced analytical skills
Ability to both work independently and collaborate with team members
Excellent project management and organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)

Job Responsibility

Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM
Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies
Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties
Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product
Supporting the function/business/product in performing timely compliance reviews of new products
Assisting in the development and administration of Compliance training for the supported function/business/product
Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules
Additional duties as assigned

Fulltime

Service Support Infrastructure Expert

Sopra Steria, a major Tech player in Europe, is seeking a Service Support Infras...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong understanding of operating systems, MS Office, Google Workspace, Active Directory, VPNs, ServiceNow, firewalls, and network devices
Excellent written and verbal communication skills
Familiarity with ITIL framework and practices
Previous experience in an IT Service Desk role is a plus
Basic knowledge of user and security groups in Active Directory
Occasional on-site support for end users
A team player who is self-motivated and takes pride in delivering excellent customer service
Cloud knowledge is must (AWS Cloud Practitioner certification is plus)
Total experience expected: 04-06 years
MCA / B.Tech / Other Bachelor's degree required.

Job Responsibility

Manage calls, emails, chats, incidents, and alerts using the Service Now ticketing tool, ensuring all necessary details are recorded and issues are addressed promptly
Document all incidents, alerts, events, and problems using standard reporting methods
Quickly address and escalate issues as necessary
Utilize checklists to ensure that identified problems are properly addressed
Adhere to ITIL standards and the company’s quality management system to meet service level agreements (SLAs)
Support users for logging incidents, requests, and changes
Coordinate tickets to closure and handle some basic activities.

What we offer

Inclusive and respectful work environment
Open to people with disabilities
Commitment to fighting all forms of discrimination.

Fulltime

Rostering Coordinator

Be part of a dynamic, client-focused team at ACESGroup’s Redfern Services Suppor...

Location

Australia , Redfern

Salary:

Not provided

ACES Group

Expiration Date

Until further notice

Requirements

Previous experience in rostering, scheduling, workforce coordination, or service support
Leadership or team management experience (preferred for Services Support Lead)
Security industry background (desirable)
Strong organisational, planning, and time-management skills
Excellent communication and interpersonal abilities, with experience liaising with clients
Ability to multi-task, prioritise, and work independently in a fast-paced environment
Sound understanding of scheduling best practices, agreements, and compliance (desirable)
IT savvy – confident in data processing across multiple systems
intermediate Excel skills
Proactive, solution-oriented, hands-on, and innovative mindset

Job Responsibility

Develop, maintain, and adjust rosters to meet operational and contractual requirements
Liaise with employees and clients to confirm availability, shift allocations, and roster changes
Ensure compliance with workplace agreements, EAs, and internal processes
Manage ad hoc shift coverage and last-minute replacements
Coordinate training sessions and site-specific inductions as required
Monitor workforce capacity, report potential gaps, and proactively address client needs
Maintain accurate records and communicate clearly with employees, stakeholders, and clients

Fulltime

Corporate Security ID Admin Support and Service Coordinator

The Corporate Security ID Admin Support and Service Coordinator will oversee the...

Location

United States , New York

Salary:

30.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

An associate or bachelor’s degree is preferred
Minimum of 3-5 years of experience in security systems and coordinating service calls
Experience with Security Management Systems such as GENETEC, CCURE9000, VMS Review, or similar platforms
Experience with troubleshooting hardware and software issues related to security technology
Excellent organizational and multitasking skills
Strong problem-solving and analytical abilities
Exceptional verbal and written communication skills
Ability to work collaboratively with cross-functional teams
Customer service-oriented with a focus on delivering quality support
Relentless attention to detail

Job Responsibility

Serve as the main point of contact for all corporate security service requests
Log, assign, and monitor service tickets to ensure timely resolution
Coordinate with vendors, technicians, and internal teams to schedule service calls, maintenance, and repairs
Track the status of pending card requests and follow up accordingly
Ensure proper communication of service updates and resolutions to stakeholders
Liaise with external vendors and contractors to ensure adherence to service-level agreements (SLAs)
Evaluate vendor performance and provide feedback to ensure consistent service quality
Oversee the procurement of security-related equipment and supplies as needed
Coordinate, create, and facilitate stakeholders with firm’s badges
Assist in card access requests

Fulltime

Security Support Service Coordinator

Allied Universal®

Location:
United States , New York

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 05, 2026

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