Security Supervisor Job at Pyramid Global Hospitality (Wisconsin Dells)

Security Supervisor

Pyramid Global Hospitality

Location:
United States , Wisconsin Dells

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

18.00 - 20.00 USD / Hour

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Job Description:

The Security Supervisor is responsible for overseeing daily security operations to ensure a safe and secure environment for all guests, team members, and assets of the Dellshire Resort. This position supports the Director of Security in supervising Security Officers, enforcing resort policies, monitoring incidents, and coordinating emergency response efforts while upholding the resort’s high standards of guest service and professionalism.

Job Responsibility:

Supervise and direct the daily activities of the Security team, including scheduling, patrol assignments, and incident response
Monitor resort property through patrols, CCTV systems, and key control to deter theft, vandalism, and unsafe behavior
Respond promptly to emergencies including medical, fire, and security incidents
coordinate with local law enforcement and emergency services as needed
Conduct investigations, prepare detailed incident reports, and maintain accurate documentation of all security-related activities
Assist in training, coaching, and developing Security Officers to ensure consistent performance and compliance with resort policies and procedures
Support enforcement of resort policies, ensuring respectful and effective handling of guest and team member issues
Conduct regular inspections of entrances, exits, and restricted areas to ensure proper access control and safety compliance
Serve as a first responder for alarms, disturbances, or accidents, maintaining composure and professionalism in all situations
Collaborate with other departments to ensure guest satisfaction and property protection goals are met
Participate in safety audits, fire drills, and emergency preparedness programs

Requirements:

High school diploma or equivalent required
college coursework in criminal justice, security management, or related field preferred
Minimum 2 years of experience in security or law enforcement, with at least 1 year in a supervisory role preferred
Valid driver’s license and clean driving record
CPR, First Aid, and AED certification required (or ability to obtain within 30 days of hire)
Strong leadership, decision-making, and interpersonal communication skills
Ability to manage high-stress situations with calm and professionalism
Proficient in report writing, incident documentation, and basic computer systems (Word, Excel, and security software)

Nice to have:

college coursework in criminal justice, security management, or related field
at least 1 year in a supervisory role

What we offer:

Comprehensive health, dental, and vision coverage
Paid time off and holidays
401(k) with employer match
Associate recognition programs
Exclusive discounts and family perks
Free employee meal daily

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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