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To supervise all aspects of the client’s security requirements and take responsibility for ensuring the smooth day-to-day running of the client’s security function, whilst based at the main reception to Parexel.
Job Responsibility:
Assist in the management of the security contract at the client’s premises
Control, monitor and instruct a team of security personnel in procedures, including but not restricted to Assignment Instructions
SOP’s, Reception Duties
Health & Safety and any client instructions
Ensure Assignment Instructions are adhered to at all times by security personnel
Ensure that all Unitrust personnel follow the correct dress code
Forward security documentation to the Contract Manager (when applicable)
Provide information for and in accordance with company disciplinary procedures as directed by the Contract Manager and Human Resources
Ensure all staff are trained to the client’s and the company’s standards
Develop teamwork within the workforce, ensuring high morale through effective motivational methods and ongoing training
Provide line management responsibility to security officers, including welfare issues under the guidance of the Contract Manager
Review Security Officer performance and development and report to the Contract Manager through annual appraisals
To comply with company health and safety procedures
Carrying out in a professional and diligent manner all other duties properly assignable to the position of Security Supervisor
Investigations of thefts, complaints and incidents
To record and report all incidents and accidents
To keep security records and logs up to date
Allocation of site duties to Security Officers
Admin duties to include: key audits, fire alarm tests, equipment status logs and card audits
To monitor and train staff, on the clients security systems (CCTV, access control, fire alarms and intruder alarms)
To deal with staff and visitors enquiries and requests
Initialise call out procedures in the event of a crisis situation arising
To prepare and participate at monthly meetings with the customer
To send weekly security reports to the Contract Manager
To conduct volunteers bag searches in conjunction with Parexel clinical staff
Small maintenance tasks
Assisting with deliveries and internal mail
Reception cover
To comply with applicable environmental, health and safety rules, procedures, laws and accepted safe work practices
You will have a duty to take care of your own health and safety and that of others who may be affected by your actions at work
Requirements:
SIA Licence and equivalent 3 years experience in a similar role with 5 years industry experience
Carry and be capable of using all security equipment necessary to efficiently perform the duties required of a professional security officer
Must undergo 3 days on site training
Candidates must possess excellent verbal and written English
Candidates must possess an excellent telephone manner
Candidates must be computer literate
A consistently smart appearance in the uniform provided and required by Unitrust
Reliability, self-motivation and ability to use own initiative and work without supervision
The ability, tact and diplomacy to deal with people including the client, the clients staff and visitors, in all circumstances including emergencies and other times of stress
Self-confidence and an interest in self-development
A level of physical fitness to enable the post holder to perform patrol and emergency response duties efficiently and effectively
Essential that the post holder has and will maintain an excellent record of attendance and timekeeping