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Don’t miss out on this fantastic opportunity to join our team as a Security Supervisor! Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019
Job Responsibility:
Conduct interviews for new staff members
Complete appraisals, probation reviews, and other HR-related documentation
Complete gap analysis reviews on all the team to ensure all have the same level of knowledge
Be highly presentable, accountable
take responsibility and ownership for any tasks identified or allocated
Ensure all contact, be it internal or external
by telephone, face to face or any other medium
is clear,courteous, polite, professional and respectful
Ensure complete client/tenant/other service provider confidentiality
protecting people and information is paramount
Where applicable: appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided
All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood and followed
Embrace and deliver the bespoke training requirements, specific to contractual obligation or regulation
Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations
To complete any other reasonable task as instructed by your line manager or other Senior Manager, either UniTrust or at the request of the Client and/or tenants
To support internal and external audit processes from UniTrust Security representatives, Client/Tenant Representatives, the SIA, any other relevant body with a relevant interest and valid reason for inspection or compliance checks
To be resilient to working in the most sensitive environments, always dealing with any conflict with a respectful and empathic approach
Assist in the induction, development, or ongoing training of new team members across the disciplines where appropriate
Act in accordance with Company Policies and Procedures and our Code of Conduct
Requirements:
Previous Supervisory experience desired
Excellent oral, written communication skills, interpersonal skills and confidence
Exceptional customer service skills
Resilient and calm under pressure with the ability to multi-task and prioritise to help solve problems and overcome challenges
Ability to work to instruction and on your own initiative where required
Computer literate and confident with the use of Microsoft Office programmes
Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment
Operation of CCTV/access control communications in an appropriate manner