Security Supervisor Job at 360 Resourcing Solutions (London)

Job Description

The Duty Shift Supervisor role will be responsible for providing positive assistance to the Security Manager in controlling daily (days/nights) operational requirements of the contract in line with the customer and contractual expectations. Ensuring service delivery and prompt response to all incidents. The Duty Shift Supervisor will manage daily operational activities and report to the Security Manager. The role requires the monitoring of the CCTV system, access control, issuing of radios and keys during the hours operations both days and nights.

Job Responsibility

Provide positive assistance to the Security Manager in controlling daily operational requirements
Ensure service delivery and prompt response to all incidents
Manage daily operational activities and report to the Security Manager
Monitor the CCTV system, access control, issuing of radios and keys
Ensure electronic Daily Occurrence Book (eDOB) is always accurately maintained
Ensure all logbooks are correctly completed and up to date
Ensure all personnel under your control are adequately trained on systems in use
Maintain the control room visitor logs as per GDPR requirements
Carry out annual appraisals of your direct reports
Carry out monthly welfare check meeting with your direct reports
Operate and monitor all Control Room systems
Report any system issues to the Security Manager
Produce ID Passes
Administer Lost & Found Property
Carry out special administrational tasks/projects as issued by the Security Manager and or the client
Ensure Weekly CCTV Camera Audits are carried out
Action CCTV Footage requests via Email from the client
Be familiar with the Control Room activities at all times
Ensure all staff know and understand the fire evacuation policies and procedures
Carry out daily verification checks to ensure all control room systems are fully operational
Supervise the on-duty Security Officers
Be the responsible person out of hours
Ensure that all reasons for absenteeism are recorded and forwarded to the Security Manager
Report & liaise daily with the Deputy Security Manager
Liaise with the Deputy Security Manager on any problems which may occur throughout the shifts
Ensure that all equipment is managed and monitored and report all defective equipment to the Security Manager
Maintain a good level of morale and discipline within the team
Set high standards for others to follow
Ensure that excellent telephone manner is always used
Always display an official but courteous manner

Requirements

Experience in a similar environment where you have led and innovated the security delivery across an assignment
Demonstrable leadership, influencing and communication skills
Experience in change management and analytical skills
Demonstrable experience of leading & developing teams
Sound knowledge of the security industry, associated standards and protocol in the appropriate sector
Must be conversant with all life safety systems and assist in responding to all emergencies promptly
Understanding of computer-based software with regards to scheduling (TimeGate)
Must have the ability to think independently under pressure
Must ensure that all officers are compliant with SIA requirements

What we offer

Virtual GP
Employee Assistance Programme
Group Life Assurance
Personal Pension
Cycle to Work Scheme
Tech Scheme
Company Sick Pay Scheme
Long Service Awards
Recognition Awards
Comprehensive Training
Discount Platform
Wellbeing Platform
Living Wage Foundation Service Provider

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Security Supervisor

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