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Marriott Bonvoy Logo Marriott Bonvoy · IT - Administration

Security Supervisor

United Kingdom, Edinburgh · Job Posted June 29, 2026
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Job Description

W Edinburgh is hiring a Security Supervisor! We invite you to play an integral part to the team! Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. Reporting to the Security Manager of W Edinburgh, as Security Supervisor you will play an integral role in ensuring the safety and security of all guests, employees and the property, including accident and fire prevention and response.

Job Responsibility

  • Create a positive working environment, while providing support and guidance to the security team
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • Conduct daily physical hazard inspections
  • Respond to accidents, contact Emergency Medical Services or administer first aid/CPR as required
  • Assist guests and employees during emergency situations
  • Complete and generate incident reports, ensure proper record keeping as per W standards, policies and procedures
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest and employee disturbances
  • Complete incident reports to document all Security related incidents
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
  • Complete a Security shift summary/daily activity report
  • Maintain confidentiality of all Security and property reports/documents
  • Conduct investigations and gather evidence, including interviews with relevant parties
  • Address guests' service needs in a professional, positive, and timely manner
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible

Requirements

  • The ability to stay calm under pressure
  • The ability to inspire confidence in others
  • Strong multi-tasking and prioritization skills
  • Excellent communication skills
  • Previous experience working in five-star, luxury hotels
  • A positive mindset
  • A genuine passion for working in hospitality

What we offer

  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Wellness and mental health programmes
  • Discounted accommodation, food and beverage in over 9,000 hotels all over the world
  • Discounts for your friends and family
  • Specially curated discounts in thousands of shops
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