Security Supervisor

• Ensure 24/7 Security Officers are following Security Department and company policies and procedures as outlined by the Security Manager and the Director of Guest Services & Security
• Ensure 24/7 Security Officers are performing their daily duties as outlined by the Security Manager and the Director of Guest Services & Security
• Ensure 24/7 Security Officers are being held accountable for any policy and procedure violations or for not meeting performance expectations
• Administer disciplinary action to 24/7 Security Officers when necessary
• Create or review detailed reports of all incidents/accidents that occur on company property
• Conduct weekly audits of Security Department documentation
• Ensure all documents are neatly and accurately filed for future reference
• Create monthly 24/7 Security Officer shift schedules
• Conduct a weekly inventory of all Security Department supplies
• Conduct daily inspections of all Security Department equipment
• Create and submit weekly summaries of 24/7 security operations
• Conduct routine patrols of the interior/exterior property for potential safety or security concerns
• Monitor and secure the premises during load-in/load-out for concerts, sporting events, etc
• Conduct regular inspections/audits to ensure all standards are being met
• Interact with the public, venue management, and fellow employees in a professional manner
• De-escalate and resolve incidents with any person in violation of venue or corporate policies
• All other duties and responsibilities as assigned by the Security Manager and Director of Guest Services & Security

• A minimum education level of a High School Diploma (or equivalent)
• 4 years of related work and supervisory/managerial experience
• An understanding of the rules of law, as they pertain to the operation of a private Security Department
• Must possess and retain a current BSIS California Guard Card
• Ability to work rotating morning, afternoon, and overnight shifts, including weekends and holidays
• Ability to lead employees to successfully meet Security Department goals and job requirements
• Ability to represent the 24/7 Security Department in an exemplary manner
• Ability to maintain strong business relations with employees & leadership across all departments
• Ability to work independently and assess situations for immediate response/resolution
• Ability to effectively perform in a crisis and excel under pressure
• Ability to memorize, recall, and transcribe relevant information
• Ability to interact effectively and calmly during stressful situations
• Ability to maintain composure and confidentiality when necessary

medical, dental, vision, life, and disability insurance, paid vacation, and 401k plan