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The Security Strategist is a highly visible customer-facing role responsible for assisting the sales, marketing, engineering, and customer success teams to accelerate opportunity closure by establishing Gong as a leader in protection, trust, and assurance through customer advising & development of internal product security strategy. You have a background in cyber security, privacy, compliance and experience working directly with customers in navigating the security landscape across their complex organizations. Candidates for this role must have a strong understanding of AI technologies and a desire to utilize AI. Reporting to the Senior Director of the Office of the CISO, our global team’s mission is to promote Gong’s security and drive customer success, under the direction of Gong’s Chief Information Security Officer.
Job Responsibility:
Act as a security liaison that will ensure the Gong Sales Team is supported in Pre-sales efforts
Collaborate with Account Executives on timing and requirements for security reviews of Gong prospects
Provide security information that will ensure the Gong Customer Success Team is supported in post-sales and implementation efforts
Complete customer questionnaires while adapting their process to Gong security collateral
Able to handle moderate to deep technical security questions (CRM, Email, Cloud, Collaboration tools, Artificial Intelligence)
Maintain an active pulse on Gong’s customers’ problems and needs to inform our product & security strategy
Drive cross-functional efforts & thought leadership across marketing, sales, and strategy to address customer security needs & security-centric content development related to the Gong platform
Develop and advise on the creation and upkeep of customer-facing, security-centric collateral for use throughout all phases of the selling cycle
Promote voice-of-the-customer for security product enhancements and requests to teams across marketing, product management and security
Requirements:
5+ Years of experience across multiple technologies and organizations
3+ Years of cloud technology experience
3+ Years within the financial service, FinTech, or healthcare sectors
Exposure to integrations with Salesforce, Zoom, G-suite, and Microsoft Azure